TommyF@DISH Network
USA#2UPDATE Employee
Thu, November 03, 2011
Hi Elizabeth. My name is Tommy Faust with DISH Network's Executive Offices.
I know it can be frustrating when extra charges appear and would be happy to help explain this for you. The 49.99 you saw charged is a type of activation fee charged when one of our retailers installs your services.
You should be able to contact that retailer for more information about the charge and if anything can be done. If you need assistance finding the retailer, or have any questions you can send me an email at [email protected] and I would be happy to look this over with you.