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  • Report:  #656177

Complaint Review: Gocasino - Internet

Reported By:
Gary - North Augusta, South Carolina, United States of America
Submitted:
Updated:

Gocasino
Panama Internet, United States of America
Phone:
(866) 321-6076
Web:
www.Gocasino.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I played at Gocasino and won $600 dollars while playing slots. I won the money straight up with no bonuses. I did a withdrawl a month ago and the casino told me they could not process the wire transfer due to trouble they were having. I then requested a check and the casino told me that they could not process this either. This casino is bogus and they want all your credit card and account info to process winnings but the casino never sends any winnings.


12 Updates & Rebuttals

Ryan

Encino,
California,
GoCasino actually is quite awesome

#2Consumer Comment

Tue, October 22, 2013

I understand the frustration that those of you who did not receive your winnings for some reason are reporting.  I don't know why you didn't get paid.  I win all the time on Go Casino and I always receive my checks.

It does take some time to get all your paperwork squared away; not a very enticing or fun thing for gamblers with itchy trigger fingers - believe me I know.  What I did when providing them with such detailed information about myself was ask them if I could blur out the private details in Photoshop.  Which they replied that of course I could.  They don't want your full creditcard number.  They don't care about the little details on your drivers licence - nor do they need your drivers licence number.  You can ask them about all the private data that you are ok to blur out.  

And once all of your paperwork is in order, everything is smooth sailing. I've won more than $20k from Go Casino in total - only depositing about 5% of that total. The 48 or 72 hour hold time can be a nailbiter - especially for us who love to play slots, but you have to learn to wait it out.   FedEx arrives usually the day after you receive your notice that the check has been issued.

I've had no trouble with checks clearing. All in all I'd have to say that GoCasino is the best casino I've ever played at.  Not just online... Get your paperwork together, be patient, and play wisely and responsibly.  My two cents.


PitbullChick

Goldsboro,
North Carolina,
United States of America
GoCasino best online casino

#3Consumer Comment

Sun, November 14, 2010

I've been playing at GoCasino for about 11 months now, I win and I lose, as it usually goes. I did get a jackpot 10 days ago and decided to stop and withdraw. There was a 72 hour waiting period, they want you to redeposit to play more, but I just waited. My check was processed on the 3th day and I received an email saying my check had been mailed and since I requested express service, I should receive in 7-10 days. Well, UPS was here yesterday and there was my check! I couldn't believe I got it in 2 days! The express service fee was $40, which I thought they were going to deduct from my winnings, but they sent me the entire $4000. They bank with The Royal Bank of Canada and my being in the US, my bank put a 25 day hold on it, which seems to be a little ridiculous to me.

Overall, GoCasino is my favorite online casino and I've tried many. They have great customer service and when you become a VIP you get assigned your own VIP manager who handles you personally. Now that I see how easy the withdrawal process was, I no longer have any doubt about referring this casino to anyone.


Inspector

Tobyhanna,
Pennsylvania,
USA
I must admit one thing about the LOTTO..

#4Consumer Comment

Fri, November 05, 2010

it's a stroke of genius how the government figured out a way to tax STUPID.


Ronny g

North hollywood,
California,
USA
Lottery tickets are a losing gamble as well..

#5Consumer Comment

Fri, November 05, 2010

..I can understand a few bucks for a lotto ticket now and then. But sometimes it is an inconvenience to me when I go into a convenience store to get a coffee or something and I am stuck in line waiting on these suckers who turn 7/11 into a casino. They buy a bunch of scratch offs..lose..and then buy a bunch of lotto tickets..and lose..day after day after day.

As far as casinos..I can understand the excitement. I have been to Las Vegas one time (I was playing bass in a band and our tour played a show there). I sat down at a bar and there was an electronic poker video game at the bar at each seat. So I put a dollar in quarters in and won 80 dollars my FIRST time ever gambling. I though this was great..until I realized how quickly that 80 dollar winning was gone. Yes, I should have kept the money and been happy. But I was only there for 5 minutes when I won. I could have EASILY spent the next day there losing and losing in a feeble attempt to recoup..but once the 80 dollar winnings were gone, I threw in the towel. It was obvious to me this is a suckers game.


Ramjet

Somewhere,
Michigan,
U.S.A.
Good for you

#6Consumer Comment

Fri, November 05, 2010

Tobyhanna - sounds like fun,  you are apparently one of the smart ones. 

I think they're counting on most people not knowing when to quit.


Inspector

Tobyhanna,
Pennsylvania,
USA
Not everybody loses.

#7Consumer Comment

Thu, November 04, 2010

My first and probably last trip to Las Vegas was when I went on one of those promotional trips, room and $400 in tokens provided.  I left there with $300 in my pocket richer and all I invested is time and gas.  I was given some free meals and a bottle of cheap champagne.  The cheapest vacation I ever took.

Winning is knowing when to quit and quiting while you are ahead.


Ramjet

Somewhere,
Michigan,
U.S.A.
Very true

#8Consumer Comment

Thu, November 04, 2010

If you've ever been to Las Vagas you've seen the unbelievably expensive casinos, hotels and out of this world features.

Do you think they pay for these by losing? Obviously essentially everyone who goes there loses.

If you gamble very much you WILL lose.  The times that people have found legal ways to improve their odds (card counting etc.) resulted in the casinos going after them with a vengeance.

Never ceases to amaze me what suckers so many people are.




Gary Poole

North Augusta,
South Carolina,
United States of America
I understand....

#9Author of original report

Thu, November 04, 2010

I understand what you are saying because the casino must usually always win to stay in business. To me it is more fun to gamble at a casino than to buy lottery tickets but that is the thing, it is just fun. Now if I was playing for high stakes it would be different.


Ronny g

North hollywood,
California,
USA
The games and graphics may be great...

#10Consumer Comment

Thu, November 04, 2010

..but answer this..

How could they POSSIBLY stay in business if the house did not profit?

How does the house profit?


Gary Poole

North Augusta,
South Carolina,
United States of America
Gocasino did payout winnings

#11Author of original report

Thu, November 04, 2010

I recently wrote a report about Gocasino which was true at the time but the Casino is legit and did payout the 600 dollars worth of winnings. It just took a little while the first time. Gocasino may need to find new customer service reps but the games are great and the graphics are great also.


Ronny g

North hollywood,
California,
USA
Agree, but take it a step further..

#12Consumer Comment

Fri, October 29, 2010

I believe that ALL gambling casinos are for suckers, online or off.

If the casinos (online or off) were not making a profit..how could they POSSIBLY survive?

If you think about that..you will probably conclude if you have an ounce of common sense... to avoid casinos (online and off) altogether.


Flynrider

Phoenix,
Arizona,
USA
Why online casinos are for suckers.

#13Consumer Comment

Thu, October 28, 2010

  They're all based offshore in countries with little or no regulation.   It's illegal to use online casinos in the U.S., so forget getting any help from U.S. law enforcement.   Basically, any online casino can decide to just keep your money and there's not a thing you can do about it.   The biggest sucker bet you can make is giving them any money in the first place.

 

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