- Report: #335904
Complaint Review: Godaddy - Scottsdale Arizona
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Godaddy
14455 N. Hayden Rd. Suite 219 Scottsdale, 85260 Arizona, U.S.A.
Phone:
480-505-8877
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Godaddy, Bob Parsons Theft of domain names. Took away domain names for no reason at all. Scottsdale Arizona
I have owned regen-med.org since February of 2006 approximately. In 2006, I paid for a 2 year contract with Godaddy and renewed the domain on a one year basis in January of 2008. I have bank statements to prove it.
On or about May 22, 2008, I purchased another domain name called VoterRights.info. A couple of days later, I logged into my account and both domain names are gone. I looked up regen-med.org on the who is server and it appears that Goddady has never bothered to remove themselves as the owner -- inspite of the fact that the account is in good standing and paid up at leas through January 31, 2009.
I have sent more than 30 different emails and placed several calls to Godaddy and their response was that neither of the account belong to me. If you do an internet search for regen-med.org, what you find is that Godaddy has a parked space with a lot of advertising that they have sold on the site and without my permission. From a point of ethics, once a domain is sold, it should be up to the owner of the domain as to what he is willing to allow to be used.
Bob Parsons and his Godaddy are a bunch of thieves and should be prosecuted for fraud. A formal complaint has been filed with Icann. However, I don't think my case is suitable for ICANN arbitration because of the large number of people that have similar if not identical complaints such as mine.
Godaddy staff is alleging that neither of the domains belong to me; even the one that was bought only a few days ago. If I advertise the domains with search engine companies, I can't even receive the benefit of people looking up the names because they will be redirected to Godaddy's advertisements.
I do not have hosting services with Godady and have asked ICANN to decertify godaddy as a registrar of names.
Randal
Renton, Washington
U.S.A.
On or about May 22, 2008, I purchased another domain name called VoterRights.info. A couple of days later, I logged into my account and both domain names are gone. I looked up regen-med.org on the who is server and it appears that Goddady has never bothered to remove themselves as the owner -- inspite of the fact that the account is in good standing and paid up at leas through January 31, 2009.
I have sent more than 30 different emails and placed several calls to Godaddy and their response was that neither of the account belong to me. If you do an internet search for regen-med.org, what you find is that Godaddy has a parked space with a lot of advertising that they have sold on the site and without my permission. From a point of ethics, once a domain is sold, it should be up to the owner of the domain as to what he is willing to allow to be used.
Bob Parsons and his Godaddy are a bunch of thieves and should be prosecuted for fraud. A formal complaint has been filed with Icann. However, I don't think my case is suitable for ICANN arbitration because of the large number of people that have similar if not identical complaints such as mine.
Godaddy staff is alleging that neither of the domains belong to me; even the one that was bought only a few days ago. If I advertise the domains with search engine companies, I can't even receive the benefit of people looking up the names because they will be redirected to Godaddy's advertisements.
I do not have hosting services with Godady and have asked ICANN to decertify godaddy as a registrar of names.
Randal
Renton, Washington
U.S.A.
2 Updates & Rebuttals
Randal
Renton,Washington,
U.S.A.
Dispute against Godaddy was settled with Presidents Office at Godaddy
#2Author of original report
Fri, July 11, 2008
I received a phone call from Alon at the President's Office at Godaddy. Alon appeared to be genuinely interested in settling my dispute and clarified what the real domain name was. In addition, subsequent attempts at logging in to make changes to the account were successfull. It would appear that the domain name was not lost and was really available all along and that I was the victim of nothing more than bad customer service. Godaddy has promissed to improve customer service and I have decided to keep them as a provider for domain services.
Laforge1701
Orlando,Florida,
U.S.A.
Funny. - It seems 80+ % of the postings on here are user error.
#3Consumer Suggestion
Fri, June 27, 2008
When I look up your domain regen-med.org it doesn't say godaddy owns it. It says the domain is privatized by domains by proxy on behalf of their customer. You claim you have bank statements that prove you own these domains. Do your bank statements actually list the domain names that you purchased on them? I think not. You may have bank statements made to register SOMETHING, but if you are calling godaddy and you know the domain and the credit card used to pay for them, you can find out how to log into the account to get your personal info. I'm sure if you called godaddy and said "I own XYZ.COM and here's the credit card # I used to buy it" they can tell you who does or does not own it. https://mya.godaddy.com/Account/AccountRetrieval/retrieveaccount.aspx?app_hdr=&ci=9107 Put in your domain name (regen-med.org) and the captcha code and it will tell you part of the email address used to make the registration (********@iinet.net.au) Seeing as how you say you're in renton washington, and the email domain of the account holder is australian.... I'm guessing you are wrong and this domain is -NOT- yours. VoterRights.info, btw, is registered to an email of (*******@yahoo.com) So.. what probably happened is 1) You don't know the registration information for your domains 2) Your domain (the regen-med one) was/is registered by someone else.. either on your behalf, or possibly not. Seeing as how you can't even keep your email addresses consistent, it's not unlikely that you've made an error somewhere along the way. I actually went and processed those requests. The OWNERS of the domains (based on email addy) will be receiving a reminder of their customer #'s. If you receive any message of that sort, you'll know you at least have -SOME- connection to the accounts. If not, you're simply incorrect, or made some sort of mistake. When you have the customer #s, you can send yourself password reset prompts as well, so you can actually change the passwords. Then YOU can login to YOUR accounts and access YOUR domains. (If they are yours, that is)
