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  • Report:  #1283790

Complaint Review: GOGO inflight - Internet

Reported By:
Frqtrav - Seattle, Washington, USA
Submitted:
Updated:

GOGO inflight
Internet, USA
Web:
Airborne.gogog.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I have een a loyal Gogo customer for as long as they have offered Internet. My fees have gone up anod I have not complained. In Jan 2015 they put in place a monthly limit on the number of devices you can connect .... I own 9 devices any of which could be on my flight. As a result I am hitting that upper end of usability. I can understand one at a time. But a limit?????? This is not disclosed in teems of service nor in FAQ (in facet the FAQ contradict this). Come on Gogo. Quite treating your long term customers like thieves. 



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