I am writing this complaint for my buddy who has just asked me to help him with his dilemma. He described his story the same exact way as the other two complaints on this site. He actually said "I made a deal with satan." and used the word "heartless" as well. He is a single dad who thought he was going to be starting a business and was artfully mani- pulated by this con artist who pressured him into signing a contract for 5 years. He has never used this machine to charge customers credit cards on and tried to get out of the contract as soon as he saw the business was not going to happen. "Tough luck." was the response he received from the company. On top of it all within 48 hours of signing the contract he found out he could have gotten the same service free on the internet. He has been paying $60.00 a month for 4 years now and they are trying to raise his payments now. I repeat......He has Never used the machine. They even have the gaul to send him nasty letters when they receive his late payments.