- Report: #541385
Complaint Review: Golfsmith - Internet Internet
Reported By:
Chad -
Buena Park, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Golfsmith
Internet, Internet, United States of America
Phone:
Web:
golfsmith.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Golfsmith Mulligan Internet
On Dec. 11th Golfsmith had a set of new Cleveland TA-7 irons 3-PW advertised for an amazing $199.97 (these clubs have an MSG of $799.99). I ordred them provided the shipping and payment information and was provided an order confirmation. The ship date on the orderer was 12/16. On 12/17 I checked the status to get the tracking information and the ordere status showed back ordered. I called the number on the screen to check the lead time for the restock so I would know when to expect them. At this time I was told the order had been cancelled because they are discontinued. I was then tranferred to customer service whom confirmed the item was not available. I questioned how that could be possible when I received an order confrmation when I ordered them and was not informed of any cancellation or availability issues when the prder was placed. I was told I must have ordered them within a milli-second of another customer and that caused them to be un available for purchase. To try and make it up I was offered a set of Cleveland CG-7 irons (MSG $699.99) currently on sale for $399.99 but could have them for $339.99. So basically, I could pay $140.00 more for clubs that are worth $100.00 less.
