- Report: #1465178
Complaint Review: Goodwin-Harrison Management LLC - Richardson Texas
Reported By:
Antoinette -
Dallas, Texas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Goodwin-Harrison Management LLC
2425 N. Central Expressway, Suite 101 Richardson, 75080 Texas, United States
Phone:
214-445-2700
Web:
http://www.goodwintx.com/
Categories:
Business Rating:
(0)
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Goodwin-Harrison Management, LLC Chris Harrison Makes Promises - Keeps No Promises - Only After $$ Richardson Texas
I was President of a small 7 unit town home addition. 5 units were owner occupied, and 2 units were rented out by their owners. I am only writing about my opinion of the experience I had. We hired them for full service, not just financial. We asked for bids on various projects which is really why we contracted with them. They had sold us on how they would do all of this work for us. They did do a couple of things - get bids on tree trimming and got our trees trimmed and fixed our gates. They also sent a few violation letters for us on one of the rental units.
But, it quickly became apparent that they dropped the ball on the majority of our work orders. 2, 3, 4, 5, 6 months passed without action on many of our work orders. I also found that when we hired our own choice of contractor to do the work directly, they would state that they would reimburse us, but it was a fight to get them to do it. I was tired of fighting so many fires as President and feeling like I had to fight them too. I felt like we no longer could access our own HOA funds to get work done. We had some work that we needed to get done, and it was not completed by them, and they did not give us funds our funds to do it.
I finally gave up. It was really just the proverbial straw. They keep your HOA money promising everything, but are short on the delivery and keeping of their promises. They actually made things more difficult for me instead of being a help, and they made it feel like they were a hindrance and a brick wall to overcome. I really feel like they take advantage of HOA's who need help. They did say they would let us out of our contract, so that is the only positive.
