- Report: #1283047
Complaint Review: got engines - Internet
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Author Not Confirmed
Why?
got engines
Internet, USA
Phone:
866 320-1065
Web:
gotengines.com
Categories:
Business Rating:
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got engines deception of warranty jacksonville Internet
I bought a used engine from GotEngines on August 25th, 2015, it was promoted by the saleperson on phone that the engines have a 3 year/ 36,ooo mile warranty, I was even forwarded to the "warranty" department to ask questions. Never was I informed verbally about having to "activate" the warranty. Nor did I ever see any thing on the online ordering pages that indicated that I had to "activate" the engine warranty. It is my opinion that this company uses deception and deceit to unsuspecting buyers, to screw them out of the warranty. Now that I read there warranty information pages, there are more hoops and loops to the process of there requirements to validate the warranty after the "activation" has been done that they would be able to opt out the remaining 99 % of those that did "activate".
The BBB on the internet pops up with a long list of complaints, 99% of which are for "warranty" issues. Sounds like the same song over and over.
Dishonest practice, cheating the customer with hoops and loops, great at legal wording exclusions, just plain BAD people. Do not hand over your money, you will regret it!
