- Report: #447896
Complaint Review: Govregistry.us - Internet
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Author Confirmed
Why?
Govregistry.us
govregistry.us Internet, U.S.A.
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Govregistry.us another victim of govregistry.us Internet
This site is the classic bait and switch. I signed up for premium service only to find out they really want extra $$ for their service. Excuse me, I have been married twice they had no record. Could not give the right information about my birth. Finally, went to their support site to change my profile, have yet to hear from the bums.
Don
arlington, Texas
U.S.A.
Don
arlington, Texas
U.S.A.
2 Updates & Rebuttals
wldangel
Claremore,Oklahoma,
USA
To The Employee that posted the Rebuttal
#2Consumer Comment
Tue, March 02, 2010
You have alot of nerve to get on here and state oh you should contact customer support to get your problem resolved. Here's the truth about govregistry.us you are nothing but a bunch of con artists out to fill your pockets . I was just ripped off by your site I joined and was charged 29.95 for unlimited searches every background check I ran I was given nothing but a bunch of worthless infor mation and the information that I did need, When I tried to access it you guys tried to charge me more money after I had just paid out 29.95 . And as for cancelling the service you guy's have no provision for doing that except for an email address. I will be contacting clikbank to retrieve my money since you're site seems to think they don't have to do it. As for the site you work for I have requested an investigation be made and hopefully you'll be shut down in which case you will no longer be employed. I have no pity for you. Someone needs to stop you people from ripping off consumers .
GovRegistry.us
Boston,Massachusetts,
USA
GovRegistry.us Service
#3UPDATE Employee
Tue, October 27, 2009
Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 Dear Don, I am sorry to hear that you feel that you had a bad experience using GovRegistrys service. We are always happy to help our customers get the most of our service and I would like to urge you and any other customer with questions or concerns to contact our friendly and professional customer support staff. Because I do not know the specifics of your account I cannot know what transpired but I believe its possible you may have misunderstood the service that you purchased. GovRegistry.us is a provider of information gathered from publicly available data. We do not create, verify, or guarantee the accuracy or the amount of information traced through our service. GovRegistry.us is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"). The information in our databases has not been collected in whole or in part for the purpose of reporting to the credit bureaus, as defined in the FCRA. Please note that the results of searches you conduct within the Member's Area are limited to those public records we make available through the Website. When viewing your search results, you may be informed of additional information or searches available through one or more of our partner companies, who may require you to pay an additional fee for access to that information. This is all clearly stated on the Terms and Conditions page listed here: http://govregistry.us/terms.php Again, I would like to urge you and any other customers having concerns or questions to email our customer support team. They can be reached within the Members Area by clicking on Help. From all of us GovRegistry.us wishing you a great day!
