- Report: #716387
Complaint Review: Grand Canyon University - Phoenic Arizona
Reported By:
Eva -
Phoenix, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grand Canyon University
3300 W. Camelback Rd. Phoenic, 85017 Arizona, United States of America
Phone:
602-639-7500
Web:
www.gcu.edu
Categories:
Business Rating:
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Grand Canyon University CGU Academics and Financial Departments -Liars, disorganized, don't care about students- Phoenic, Arizona
Stay away from CGU!!! I made the mistake of enrolling in a masters degree program online. I was told I was going to be given credit for two graduate courses I had taken at another school a few years back.
I submitted my official transcripts form another university and I was assured that I would not need to complete any additional credits. It wasn't until I submitted my graduation application that I was informed I could not graduate because 2 credits had not transferred.
In addition, the financial department messed up my account and one of the courses I had completed at Grand Canyon University actually got deleted from my transcript!!! I had to spend three weeks trying to prove I had take the class.
The financial and academic counselors do not return phone calls, only when they want tuition payment- it's a business and this school does not care about their students.
Do not go to this school!!! There are much better and more organized schools out there. If I had the chance to do it over, I would go somewhere else. And so should you!!!
I submitted my official transcripts form another university and I was assured that I would not need to complete any additional credits. It wasn't until I submitted my graduation application that I was informed I could not graduate because 2 credits had not transferred.
In addition, the financial department messed up my account and one of the courses I had completed at Grand Canyon University actually got deleted from my transcript!!! I had to spend three weeks trying to prove I had take the class.
The financial and academic counselors do not return phone calls, only when they want tuition payment- it's a business and this school does not care about their students.
Do not go to this school!!! There are much better and more organized schools out there. If I had the chance to do it over, I would go somewhere else. And so should you!!!
3 Updates & Rebuttals
mike.sheppard91
Phoenix,Arizona,
USA
Do not rspont to "Student Resolution Team" poster WORTHLESS
#2Consumer Suggestion
Sat, June 04, 2011
The student resolution team is not new. Rather, it is a group of haphazard organizational employees put in place by GCU to prevent the ongoing and recurring lawsuits from growing into something they cannot handle (settle out of court for....which they often do). The poster is not unlike many employees at GCU who most likely is monitoring the site and needs to "cover her/his a**" for when his/her supervisor skims the site and reads our complaints lol The school is under constant duress because of the constant turnover of their enrollment counselors (because nobody in their right mind wants to work for them) who suffer at the hands of a turnover rate that isnt surprising.
Turnover at this institution is widespread and growing because of the type of managers and assistant directors they have in place. Nearly all of them have ZERO postsecondary credentials and are in the positions they are in because they have just stuck around for years with no real inner drive to excel or move out of the fruitless capacity they serve in. Pete Martinez, for example who oversees the southeastern division (among others) that you speak of has his hands filled with a director out on maternity leave and an assistant director Ben people call him Gentle Ben because this f*cktard is in the assistant director position because he drank the most beers in his frat and most likely paid his professors to give him a worthless masters from Devry or Argosy or some other random. All the managers kiss his worthless a*s and that translates into poor management because what kind of manager is going to have a good day when Ben is the kind of guy you have to answer to and his sh*tty cubicle job is all you have to aspire to (in some cases) after ten plus years. *Shudder* no wonder you Southwest students are so frustrated. The turnover rate is suffering because the school is filled with worthless, incompetent morons selling a sh*tty product. Good luck with that.
frustrated student
United States of AmericaStudent Resolutions?
#3Consumer Comment
Fri, June 03, 2011
I submitted paperwork to student resolutions and the person went on "vacation."
The counselor turnover is suggestive of an unfit work environment.
The counselor assistance to to placate not find solutions.
Best answer. Go somewhere else.
Report Attachments
GCUStudentResolutions
Phoenix,Arizona,
USA
Please Contact Us For Assistance
#4UPDATE Employee
Fri, April 15, 2011
Please contact the Student Resolution Team directly by emailing [email protected] or calling 602-639- 8035 with the details of your issue and someone will reach out to you via phone or email with in one business day.
Thank you for giving us the opportunity to resolve your issue.
