- Report: #851388
Complaint Review: Grant Seeker Pro - Yourba Linda California
Reported By:
Sherry123 -
Shelby Township, Michigan, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Grant Seeker Pro
18340 Yorba Linda Blvd # 107-326 Yourba Linda, 92886 California, United States of America
Phone:
714-577-5386
Web:
www.grantseekerpro.com
Categories:
Business Rating:
(0)
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Grant Seeker Pro Grant Seeker Pro does not cancel via phone or email Yourba Linda, California
I bought the book for Grant Seeker Pro and during registration I was automatically signed up for a 30 day free trial. I sent an email to cancel the service 25 days after I registered the software. Three months later I noticed my account was being billed for $39.95. Checking back I could see I was charged for the last 3 months.
When I called customer service to complain I was asked if I had a cancellation number. Being as I no longer had the email to confirm my cancellation I was pretty much told too bad for me. The man I spoke to was rude at best. He said he would cancel my order and gave me another cancellation number and told me if I could find the first email they would refund my $119.85. I will need to dispute this with the bank to have the funds pulled back and pay the bank fees on top of this. I will still be out $75.00 but at least Grant Seeker Pro won't have my money.
To those who are looking for grant money, the information is out there for free, I only wish I would have put in the extra work to find the information.
When I called customer service to complain I was asked if I had a cancellation number. Being as I no longer had the email to confirm my cancellation I was pretty much told too bad for me. The man I spoke to was rude at best. He said he would cancel my order and gave me another cancellation number and told me if I could find the first email they would refund my $119.85. I will need to dispute this with the bank to have the funds pulled back and pay the bank fees on top of this. I will still be out $75.00 but at least Grant Seeker Pro won't have my money.
To those who are looking for grant money, the information is out there for free, I only wish I would have put in the extra work to find the information.
