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  • Report:  #1113023

Complaint Review: Greenbrier International Inc. - Select State/Province

Reported By:
Jane - Campbell, California,
Submitted:
Updated:

Greenbrier International Inc.
500 Volvo Parkway in Chesapeake, VA 23320 Select State/Province, USA
Phone:
757-321-5900
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased an oven cleaner that had the name the HOME STORE above the name "Oven Cleaner" Net wt. 13 oz. This product is distributed by Greenbrier International, Inc. located in Chesapeake, VA 23320.  I was not able to find a web site for this company.  The product has instructions on the cap that says "Pull and Twist Off".   I followed these instructions and the cap would not come off.  I tried this about 6 times and the cap would not come off.  Using excessive force the cap did come off and broke the spray can nossel.  The oven cleaner contents then leaked from the can.   There is a note on the container that says: "Follow Directions on Safety Cap to Remove it.  Do not use knife or other tool to pry cap.  Doing so may puncture container."   Due to this warning on the container, it appears that other people have a problem removing this cap.   My guess is that rather than change the product so the cap can be safely removed, the manufacturer placed this warning on the container.  I work in the field of Quality Assurance.  This is a dangerous product to use.



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