- Report: #130576
Complaint Review: Grey Bonnet Inn - Killington Vermont
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Author Confirmed
Why?
Grey Bonnet Inn
n Killington, Vermont, U.S.A.
Phone:
802-775-2537
Web:
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Grey Bonnet Inn ripoff Killington Vermont
Grey Bonnet Inn refused to return any of my $325 2 night deposit despite the fact that the 40 room Inn was FULL the nights I paid for.
A severe medical condition prevented me from going to Vermont and I phoned the Inn 3 days in advance to inform them. The manager told me they would immediately refund my deposit if the Inn was full.
The manager initially lied to me when I called from my California home two days beyond my reservation date. Only after I told him that an acquaintance of mine was at the Inn those nights did he finally admit the truth. Five more telephone requests over 3 months did not yield any refund.
Only by the good effort of American Express (even though the permitted complaint period had expired) did I get a partial refund nearly 6 months after paying the deposit.
My advice: AVOID the GREY BONNET INN in Vermont.
Larry
Los Angeles, California
U.S.A.
A severe medical condition prevented me from going to Vermont and I phoned the Inn 3 days in advance to inform them. The manager told me they would immediately refund my deposit if the Inn was full.
The manager initially lied to me when I called from my California home two days beyond my reservation date. Only after I told him that an acquaintance of mine was at the Inn those nights did he finally admit the truth. Five more telephone requests over 3 months did not yield any refund.
Only by the good effort of American Express (even though the permitted complaint period had expired) did I get a partial refund nearly 6 months after paying the deposit.
My advice: AVOID the GREY BONNET INN in Vermont.
Larry
Los Angeles, California
U.S.A.
