;
  • Report:  #38894

Complaint Review: Grolier Books - Jefferson City Missouri

Reported By:
- Saugus, Massachusetts,
Submitted:
Updated:

Grolier Books
po Box 6002 Jefferson City, 65102-6002 Missouri, U.S.A.
Phone:
800-955-9877
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I recieved a few free Help Me Be Good Books in a tote bag and thought they would be good for my 5 year old grandson.

I later recieved another shipment of about 6, which I looked though and thought, ok I'll keep and pay for these.

Well, about 2 weeks later I got a carton full with the bill for all of them. I kept them in the box and shipped back and asked not to send me any additional books as I was not interested.

I waited to recieve an updated bill and it never came. I too tried to look on the internet site and could not pull it up nor could I find a phone # to call. I finally got an 800 # and called and reviewed with the person how many books I kept and it was determined I owed and additional $40.87. I stated as soon as I recieved the updated bill I would gladly pay.

That never came, but only full bills and the Action Alert and a Collection Agency Assignment.

How does a business get away with this. Obviously they are ripping people off. "Help Me Be Good" books, what a laugh when they are not honest or "good".

If anyone has any information or ideas on what can be done I would be interested to find out. Now I can have this false charge on my credit report!!

Jane

Saugus, Massachusetts
U.S.A.


Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//