Brad304
San Diego,#2General Comment
Mon, June 10, 2013
How a repugnant company! I recently stayed at Mayan Palace for a few days, the timeshare hassle was HORRIBLE, this people have NO no qualms about selling timeshares. I have to admit the resort is beautiful, but there's no way that I ever stay there again. You should read this article from Mexican Timeshare Solutions about Mayan Palace and how to proceed legally against a scam committed by them: Mayan Palace Timeshare Scam
Jdee
San Diego,#3Consumer Suggestion
Thu, October 09, 2008
By reading several reports I see online about Grupo Mayan Fraud, Grupo Mayan Scam, etc I have come to realize that 99% of the people complaining about the product they bought did not READ THE CONTRACT. My husband and I have been very happy owners of Grupo Mayan and proudly recommend it. We know several other members that are very happy with the product. It all comes down to EXPECTATIONS vs REALITY. Obviously salesmen make the product sound amazing, and it is...if you know what is real and what is not. The contract that I have from Grupo Mayan is very clear to state something along the lines of DO NOT PURCHASE FOR RENTAL OR INVESTMENT PURPOSES. It also says GRUPO MAYAN does not represent the rental market, or encourages rentals in anyway. If you read the contract and still buy, you know you did it because Grupo Mayan has the most spectacular resorts in Latin America and its a great product. However, if you buy thinking this will make you rich, you are dead wrong. In any sale, for any product, it doesn't matter what the sales staff says. It all comes down to what is written down in the contract. Grupo Mayan is an amazing company. Please do not keep posting hoaxes and lies. There are so many of them..."I am a cancer patient FORCED to buy" "I have healthy problems and I was FORCED to buy". We have seen those all over the internet, and us proud owners just get upset at people blogging to damage the reputation of a world class company, and our friends the hard workering staff of the resorts we visit every year. Finally, call Grupo Mayan customer service. They can help with anything gladly.