Complaint Review: GTIMarkets.com - Internet

On 2 December 2014, a Mr Charles Singleton did a E250.00 withdrawl from my Visa cr card  into an account he opened with GTIMarkets.com, a binary option brokerage, in my name. He began immediately trading with that money and then after 2 days, contacted me to look at the account. I did so and saw he had increased the deposit amount to over E600. I was obviously impressed and agreed to deposit more funds myself. All funds referred are Euro's.

Over the period 2 Dec to 14 December 2014 I deposited a total of E21,250.00 via my bank visa credit card. Mr singleton continued trading this account, building it up to E31,000 plus.

On 13 February 2015 I decided to withdraw E2,500.00, mostly to test their withdrawl system. This is when alarm bells stated ringing, Mr Singleton said it was not a problem, accounts would process payment the following Monday, which came and went, with no payment. 

He then, (all corrospondence was/is via skype messages) said they will process the payment 1st week in March, which angered me but I agreed to.

Simultanously, I was introduced to his boss, Mr Robert James during a phone call, who told me Mr Singleton had been given a private membership group to look after, members with big accounts E50k to E200k size accounts, and he wanted me to join them by getting my account up to the E50k mark and I would need to deposit an additional E14k. I told him that was impossible to do financially.

At the end of the 1st week in March, on 12 March, there was still no payment processed and I wrote a very heavy skype message to Mr James informing him that GTIMarkets had been tested and found wanting and that I had submitted a withdrawl of all funds from my account, total then was E30,000.00. He apologized on behalf of Mr Singleton and stated he would personally look after the oroginal E2,500 withdrawl and allocate another senior broker to look after me, as Mr Singleton was too busy with his private account members. Enter Mr Kristof Janos.

On Friday, 13 March, Mr Janos, contacted me on skype to introduce himself and said he had been instructed to get his secretary to also request skype contact with me in case he was not at the office if I needed help. This was 

I have had no further contact with any of these brokers since Wednesday 18th March, they ignore my phone calls, my skype meesages and emails. I have not received the E2,500 and have, on the Friday 20th March submitted another withdrawl for all funds, now at E22500.00, and followed up with emails to [email protected], cc to [email protected] requesting they action, and acknowledge receipt of the emails. Nothing in response, my account is still showing full balance and no communication is possible with anybody at GTIMarkets.

I have all corrospondence, skype, emails, extracts from my trading platform, showing Declaration of deposits via Visa, Verification of identity document, withdrawl requests, personal details, their contacts, etc etc.

I fear I am losing my money.