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  • Report:  #327350

Complaint Review: Guaranteed Consumer Funding (CEC Solutions) - McLean Virginia

Reported By:
- Live Oak, Florida,
Submitted:
Updated:

Guaranteed Consumer Funding (CEC Solutions)
8200 Greensboro Dr. Suite 900 McLean, 22102 Virginia, U.S.A.
Phone:
866-747-4119
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In Septermber of 2007, after a tv ad, I called 1-800-473-1746 and signed up for a brand new Dell computer. I was told that a down payment of $99.00 dollars was required. I paid the $99.00 dollars on September 28, 2007. Afterwards I made a $29.99 payment every friday. The payments was taken from my checking account every week. I was told that I would receive my new computer after five payments. After five payments I was told that I had to wait for a shipping invoice to arrive. After two months of waiting, I was told that I would receive a delivery date. I received a delivery date of February 11, 2008. I did not receive my computer. Then I was told that I have to wait until February 20, 2008 for a tracking inquiry.

Finally February 19, 2008, I was told that I have to call back in the first week of April to get another delivery date. March 4, 2008 I Spoke to Daniel (2525) and told him to cancel my contract and I would like a refund of more than $700.00 dollars and he refused saying that if I break the contract I connot get a refund. I told him that they broke the contract by not shipping my computer after five payments as the contract states. Daniel (2525) also told me that Dell was in partnership with their company and all of the shipping is done from Dell.

Their customer service number is 1-866-747-4119. I am disabled and cannot afford to not get my money back.

Ms. e.j. clark

Live Oak, Florida

U.S.A.


10 Updates & Rebuttals

jason

wildwood,
Florida,
United States of America
I"m out $1600

#2Consumer Comment

Wed, March 14, 2012

They got me for $1600 and i got a phone call today from a debt collector saying i owe them more money for something i never recieved. I'm all for getting a class action suit against them.


Edward

Sterling,
Illinois,
U.S.A.
WOOW.$1,150 DOWN THE DRAIN!!!!

#3Consumer Suggestion

Thu, July 16, 2009

IM A GUY WHO TRUSTED A T.V ADD NEVER AGAIN BECAUSE IT COASTED ME 1,150 (MAKES ME WANT TO CRY) I MADE EVERY PAYMENT ON TIME BUT NO COMPUTER AND THE OTHER STUFF I WAS PROMISED THESE PEOPLE PREY ON POOR AND BAD CREDIT I GOT ALL MY BANK STATEMENTS AND PHONE BILL RECORDS OFF EVERY PAYMENTS AND PHONE CALLS... I BROUGHT IT TO MY BANKS ATTENTION AND THEY TOLD ME TO CLOSE MY ACCOUNT SO I DID AND AFTER TIME AND TIME TRYIN TO GET AHOLD OF THESE PEOPLE WAT DO U NO JAMES CALLS ME WANTING TO NO WHY I DIDNT MAKE MY PAYMENT SO I TOLD HIM MY BANK ADVISED ME IT WAS A FRAUD.. SO JAMES TELLS ME TO GROW UP AND STOP LISTENING TO OTHER PEOPLE AND HUNG UP ON ME..WOOW WHAT DO I DO I NEED HELP AND DONT NO WHERE TO TURN TOO... PLEASE SOMEONE HELP!!!!!


Edward

Sterling,
Illinois,
U.S.A.
WOOW.$1,150 DOWN THE DRAIN!!!!

#4Consumer Suggestion

Thu, July 16, 2009

IM A GUY WHO TRUSTED A T.V ADD NEVER AGAIN BECAUSE IT COASTED ME 1,150 (MAKES ME WANT TO CRY) I MADE EVERY PAYMENT ON TIME BUT NO COMPUTER AND THE OTHER STUFF I WAS PROMISED THESE PEOPLE PREY ON POOR AND BAD CREDIT I GOT ALL MY BANK STATEMENTS AND PHONE BILL RECORDS OFF EVERY PAYMENTS AND PHONE CALLS... I BROUGHT IT TO MY BANKS ATTENTION AND THEY TOLD ME TO CLOSE MY ACCOUNT SO I DID AND AFTER TIME AND TIME TRYIN TO GET AHOLD OF THESE PEOPLE WAT DO U NO JAMES CALLS ME WANTING TO NO WHY I DIDNT MAKE MY PAYMENT SO I TOLD HIM MY BANK ADVISED ME IT WAS A FRAUD.. SO JAMES TELLS ME TO GROW UP AND STOP LISTENING TO OTHER PEOPLE AND HUNG UP ON ME..WOOW WHAT DO I DO I NEED HELP AND DONT NO WHERE TO TURN TOO... PLEASE SOMEONE HELP!!!!!


Edward

Sterling,
Illinois,
U.S.A.
WOOW.$1,150 DOWN THE DRAIN!!!!

#5Consumer Suggestion

Thu, July 16, 2009

IM A GUY WHO TRUSTED A T.V ADD NEVER AGAIN BECAUSE IT COASTED ME 1,150 (MAKES ME WANT TO CRY) I MADE EVERY PAYMENT ON TIME BUT NO COMPUTER AND THE OTHER STUFF I WAS PROMISED THESE PEOPLE PREY ON POOR AND BAD CREDIT I GOT ALL MY BANK STATEMENTS AND PHONE BILL RECORDS OFF EVERY PAYMENTS AND PHONE CALLS... I BROUGHT IT TO MY BANKS ATTENTION AND THEY TOLD ME TO CLOSE MY ACCOUNT SO I DID AND AFTER TIME AND TIME TRYIN TO GET AHOLD OF THESE PEOPLE WAT DO U NO JAMES CALLS ME WANTING TO NO WHY I DIDNT MAKE MY PAYMENT SO I TOLD HIM MY BANK ADVISED ME IT WAS A FRAUD.. SO JAMES TELLS ME TO GROW UP AND STOP LISTENING TO OTHER PEOPLE AND HUNG UP ON ME..WOOW WHAT DO I DO I NEED HELP AND DONT NO WHERE TO TURN TOO... PLEASE SOMEONE HELP!!!!!


Cassiejosh

S Chicago Heights,
Illinois,
U.S.A.
Class action lawsuit

#6Consumer Comment

Thu, June 25, 2009

They did the SAME EXACT thing to us. And it was James Gibson that we spoke to every time we called. I definately think we should file a class action lawsuit!


Cassiejosh

S Chicago Heights,
Illinois,
U.S.A.
Class action lawsuit

#7Consumer Comment

Thu, June 25, 2009

They did the SAME EXACT thing to us. And it was James Gibson that we spoke to every time we called. I definately think we should file a class action lawsuit!


Cheryl

Stockton,
California,
U.S.A.
So many of us have been ripoff by them, Let us all get a class action suite NOW!

#8Consumer Suggestion

Thu, October 23, 2008

James Gibson from CEC calls me on October 21st 2008 and informs me that they do not feel comfortable with my emails because I kept mentioning getting a lawyer, due to all the promises of the delivery and I have made 16 payments of $59.98 plus an activation fee of $99.00. I started this process in March 2008, trusting this company that I would receive this computer after the 5 consecutive payments as they advertise. This is False Advertisement and I will continue with filing claims with the Attorney General and the Federal Trade Commission. You all must do the same please, we must stop them. He then canceled my account, because I kept telling them I would get a lawyer and that I filed a complaint with the BBB. This company preys on low income and fixed income individuals that my have to breech the contract, they don't deliver any merchandise in hope that you will get so frustrated and cancel. And in this contract you will lose your money because you canceled, This is how they get you, Now they can keep all your money. I am moving forward, I did not cancel they did! there has to be a law against this and I will not stop until this is made right. I have contacted channel 3 in California and will continue on with, David Horowitz fightback.com and Kurtis Ming who helps with consumer problems on channel 13 here in California. Please contact me if you all want to get a class action suite going on Guaranteed Consumer Funding, I am looking for a Lawyer now that will help us. Good luck to you all Fight Back! Cheryl


Cheryl

Stockton,
California,
U.S.A.
They have done this to me also in California

#9Consumer Suggestion

Wed, October 22, 2008

I am getting a lawyer, They are really scamming alot of people. They have $1058.00 of my money and always come up with a reason way they can't ship, I filed a report to the BBB, You all must do the same.


Iceian3000

Grand Prairie,
Texas,
U.S.A.
I know what your going through.

#10Consumer Comment

Wed, May 21, 2008

Hey thanks Atlanta Guy for that encourging bit of wisdom (jackass). I think she actually wanted help instead of being lectured on the evils of telemarketing. As for you Ms. C, I recommend that you contact the Better Business Bureau. They have had about 38 complaints about the GCF company but the good thing is they have resolved all but 2 of them. They are more than likely going to be your best bet.


Atlanta Guy

Atlanta,
Georgia,
U.S.A.
You've been scammed

#11Consumer Comment

Sun, April 20, 2008

Probably, you'll never see a computer, and will DEFINITELY not see any money. You should have gone to Rent A Center, or Aaron's. At least you could have picked out your computer, and received it immediately. I doubt seriously it would have cost you more, and perhaps less money. Purchasing junk like that from a TV add almost always leads to trouble. Do yourself a favor.....stay away from things sold via those infomercials and other assorted tv adds.

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