- Report: #486291
Complaint Review: Guaranteed Consumer Funding (GCF) - Mclean, Virginia
-
Author Not Confirmed
Why?
Guaranteed Consumer Funding (GCF)
8200 Greensboro Drive, STE 900 Mclean,, 22102-4931 Virginia, United States of America
Phone:
8667474119
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Guaranteed Consumer Funding ,GCF CEC Solutions LLC GCF Ripped off by CEC Solutions Crawfordsville, Indiana
In Oct 2008 I called the company to sign up for a new computer. They sent all the papers for me to send my information back to them. They told me I needed to make a $99.00 down payment and every other Tuesday they would debit my savings account for $69.96 until the debt was paid. If I made 6 consecutive payments, they said they would send me the computer.
In November, I still had not heard from them.I called and they told me I was to get a delivery date soon. They told me at that time, that Dell computer where on backorder and it would take another 6 weeks to fill my order.
I waited until December and called again. I have been paying every other week without fail all along. They said Dell had fallen behind on their orders and my new delivery date would be mid to late January 2009. I protested and asked why such a delay. They said they don't ship computers in December because of the threat of theft in transit. I wanted a refund and they said I apparently signed a contract that stated I couldn't get a refund. I told them I had no such copy of any signatures and asked for them to fax me a copy.
I have been given several different shipping dates since I started this whole run around. The first one was 2/25/09, then it was 3/30/09 and then 4/14/09 and then once that 8 day window had expired I was told 5/4/09. You have to give them an 8 day window for delivery and they can't give you any tracking numbers until that 8 say window has expired. I've been given countless excuses and stall tactics. I've been calling every 10 days. The last call was made on Wednesday, 8/25/09. Again, I was simply told, they have nothing for me. I believe this company should be investigated. Someone, please help.
