Informed consumer
Los ageles,#2REBUTTAL Individual responds
Tue, November 13, 2012
I found Hacienda home rental on Craig's List. I went in their office and was told, if I leave $200 dollars as a retainer fee that would hold the properties that I was given to see, and no one else would be able to rent it. I gave them the money as was given a contract and properties to see for myself. I went to see the properties that day. They were empty but the information such as the rooms was wrong and come to find out later, that the price range I had asked for was way off! So I started to investigate, this are the things that I looked for: they have no Website, no bussiness licenced in their office like every othere bussiness, I was not allowed to get in contact with the owners (owners who want to rent will make any effort to be contacted) - but I was lucky enough to find them AND was told that the rent was higher than Hancienda Home Rentals had mentioned, and that they never heard of Hacienda Home Rentals -, and of course this website. I went to their office and the secretary brought me into a room, out of the view of other families. She stated that she just started working 3 months prior to the date, and there was another woman in the office who said, " I just hire everybody not to long ago. I asked for a bussiness licence and they said there was none. The woman in the office didn't even know the name of the owner of the bussiness. I demanded my $200 dollars or I would take them to court and call the BBB. They quickly made a phone call to make the approval, and it was granted.
If I was running an honest bussiness than I would go to court and defend my contract because the contract stands. So go and get your money back as soon as possible, itmight be there tomorrow!
amairanilarry
United States of America#3Consumer Comment
Tue, October 30, 2012
I have been trying to look for other similar cases. I was ripped off by Hacienda Heights. The provided an address, but was advized not to contact the owner for that was their job. I finally went to the address provided to speak to the owner because i had suspicions. I havent been able to get a hold of the owner cause hes never thete so i left a note. I went as far as bothering the neighbors to ask if they knew whether the house was for rent and they both said no. Then my husband went back for our refund and we were given a refund petition application. We should have known by the fact that their employee Priscilla didnt know another word in the english vocabulary except "unfortunaly" with a disgusting accent. Ugh! Curse them. How do I get my money back. Help!
Rose
Azusa,#4General Comment
Wed, October 10, 2012
They scammed me as well. So upsetting they won't give us our money back! They seemed like such nice helpful people too!