- Report: #314362
Complaint Review: Hai's Arco #01167 - Portland Oregon
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Hai's Arco #01167
6508 N Interstate Portland, 97217 Oregon, U.S.A.
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Hai's Arco #01167 Charged me for other person's gas, won't refund the balance owed me Portland Oregon
On Sunday, March 2, 2008, the owner of Hai's Arco charged my debit card for gas on Station #4, I was at #1. My car holds maximum of 11 gal. I was charged for 18 gal. at $3.239, plus the $20 "cash back" I requested. Total was $80.95. I went back to them 4 hours later for a refund, told to come back the next day to speak with the owner. She remembered me, said it was my fault for paying when she called #4, even though I'd told her I was #1. I realize I should have calculated the error at that moment, but was in a hurry and went off without doing so.
I asked her for a refund of at least $20 because I'm a good customer, she remembers me, and knows there was an error. She agreed there was an error, but said it was " my responsibility" and she would do nothing.
I realize I was foolish not to check it out immediately; but, this station needs to value my business (for over 15 years) and give me a refund.
Has anyone else had this happen to them? I wonder if it was intentional?
Diane
Portland, Oregon
U.S.A.
I asked her for a refund of at least $20 because I'm a good customer, she remembers me, and knows there was an error. She agreed there was an error, but said it was " my responsibility" and she would do nothing.
I realize I was foolish not to check it out immediately; but, this station needs to value my business (for over 15 years) and give me a refund.
Has anyone else had this happen to them? I wonder if it was intentional?
Diane
Portland, Oregon
U.S.A.
