- Report: #892210
Complaint Review: Harley Davidson of The Woodlands - The Woodlands Texas
Reported By:
JimmyK -
Spring, Texas, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Harley Davidson of The Woodlands
25545 I 45 North, The Woodlands Texas The Woodlands, 77380 Texas, United States of America
Phone:
281-681-0099
Web:
http://www.woodlandsharley.com/
Categories:
Business Rating:
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Harley Davidson of The Woodlands H-D of The Woodlands Refusal to honor Agreement by nature of making right a known Lemon sold by H-D of The Woodlands The Woodlands, Texas
On 03/03/2011 I purchased a new Road Glide. It is presently under a 2 year Mfg Warranty. This Bike has been in the shop multiple times including one time for a solid 30 days for the exact same reason each time.
There is an Electrical problem with the Bike new from the OEM. I have been pulled over for no tail lights or brake lights twice now. Twice the left has speaker has been fried. I have replaced 13 light bulbs where 4 fit. Do you know how dangerous it is to ride a Motorcycle with no tail or brake lights?
The guys in the shop, including the man who sold me the bike admit there is a problem with the bike and that they cannot isolate the problem.
Went in today to see what they could do in that the same speaker is again out and basically I would have to lose all of the equity in the bike I had traded in ($9,000) and take a loss on this admitted by them Lemon of a New Bike, and I could then buy a new bike IF I put 10% or $2,500 down and accepted payments some $60 greater than my current payments on the Lemon. By the way the 10% down payment is greater than 10% of the selling price of the new Bike deal.
This is flat out wrong and I would be happy to discuss further with an Attorney who specializes in such.
I have made every payment on this and four other Harley Financed Bikes without so much as one day late...EVER. I am a good and loyal customer and as such have done my part in this business Agreement I entered into and continue to act in good faith of that which I agreed to.
It is wrong for Harley Davidson of The Woodlands to tell me I should take it up with The Motor Company. H-D of The Woodlands is listed as The Owner from whom I bought this Bike, as set forth on the Title Application Receipt, an Official Texas Department of Transportation Document, dated 03/03/11. They are therefore the owner of record from whom I bought the Lemon and therefore the responsible party under Laws in The Great State of Texas.
There is an Electrical problem with the Bike new from the OEM. I have been pulled over for no tail lights or brake lights twice now. Twice the left has speaker has been fried. I have replaced 13 light bulbs where 4 fit. Do you know how dangerous it is to ride a Motorcycle with no tail or brake lights?
The guys in the shop, including the man who sold me the bike admit there is a problem with the bike and that they cannot isolate the problem.
Went in today to see what they could do in that the same speaker is again out and basically I would have to lose all of the equity in the bike I had traded in ($9,000) and take a loss on this admitted by them Lemon of a New Bike, and I could then buy a new bike IF I put 10% or $2,500 down and accepted payments some $60 greater than my current payments on the Lemon. By the way the 10% down payment is greater than 10% of the selling price of the new Bike deal.
This is flat out wrong and I would be happy to discuss further with an Attorney who specializes in such.
I have made every payment on this and four other Harley Financed Bikes without so much as one day late...EVER. I am a good and loyal customer and as such have done my part in this business Agreement I entered into and continue to act in good faith of that which I agreed to.
It is wrong for Harley Davidson of The Woodlands to tell me I should take it up with The Motor Company. H-D of The Woodlands is listed as The Owner from whom I bought this Bike, as set forth on the Title Application Receipt, an Official Texas Department of Transportation Document, dated 03/03/11. They are therefore the owner of record from whom I bought the Lemon and therefore the responsible party under Laws in The Great State of Texas.
1 Updates & Rebuttals
JimmyK
Spring,Texas,
United States of America
Update
#2Author of original report
Sun, June 10, 2012
Harley Davidson of The Woodlands absolutely made things right. They replaced the Bike. Still some good folks left apparently.
Thanks JimmyK
