- Report: #253996
Complaint Review: HC Processing - Springdale Arkansas
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Author Confirmed
Why?
HC Processing
PO Box 829 Springdale, 72765 Arkansas, U.S.A.
Phone:
1-888-750-6795
Web:
N/A
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Business Rating:
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HC Processing promotion APR and late fees Springdale Arkansas
I bought a treadclimber through Bowflex. The company that didthe loan (HC processing) gave me a promotion apr and I set up for automated payments. I made every payment and even paid more every month for at least six months. Then all of a sudden without notice HC Processing started giving my elinquency Charge's. They told me that I had not made a payment of was late one month and raised my monthly payment 100%. I called them several times to straighten this out only to be told that a superviser was not in. The agreed with me that all the payments have been made on time but could not do anything for me.
Larry
Arcadia, Florida
U.S.A.
Larry
Arcadia, Florida
U.S.A.
2 Updates & Rebuttals
Turtle
Kihei,Hawaii,
U.S.A.
I am in the same boat..
#2Consumer Comment
Sat, July 26, 2008
I am also currently in the process with filing a complaint with the Better Business Bureau of Arkansas, against this very same company, HC Processing. I completely agree with you in that this company HC Processing is way out of control. I have had such a nightmare problem with them as well, same exactly as yours in that they claim I was late more than 30 days with my payment, which is not true at all.. I paid for my Select Comfort Bed in full $2518 dollars, through this so called crediting company HC Processing, within 90 days of my purchase of the bed. HC Processing never sent me a bill. Then, they claimed that they sent it to my OLD ADDRESS, and that it was my fault that they did that! Why in God's name would they send the bill to my old address?? This company is full of liars and fraud. They added on extra late fees, as well as higher interest to my total amount due, and I still had never received any type of bill from them. I even paid their added unlegitimate fees, just in order so that I could hopefully end my nightmare with them. They would then not close my account with them for months afterward, even though I had paid in full for the account! I had to make numerous requests that they close my account, and when they finally did this past May, they left on the remark that I was late more than 30 days, when I never was and it is just a flat out lie on their part. When I call them on the phone, they have hung up on me more than once. They are Super Rude. They also had a negative affect on my credit score, my score dropping because of their comment on my account that I was late, which they refuse to remove, despite the fact that I paid for the account in full with one check payment. I would love to band with you or anyone else to complete complaints against this company and expose them for the Rip Off Artists that they are!!
Larry
Arcadia,Florida,
U.S.A.
BBB contacted
#3Author of original report
Fri, July 06, 2007
I have contacted and emailed several time the BBB of Ark where HC processing is from. they (HC) is still claiming that my payments were late even though it was made through the web page. Some of my payments werelongerthanthe two days they said it would take to post. The BBB has sent me several replies that HC has came back with. I would suggest that anyone having a APR that was lost due to an early payment or a payment that was posted on the web site contact the BBB of ARK. We need to band together and stop companies like this from using tactics like these. I just can not believe that a company bowflex would be in business with a company that treats it's customser like HC Processing does...
