Complaint Review: HCI Direct Dba Silkies - Bensalem Pennsylvania

Its like the book of the month club. You think you are getting something for free, but they start sending you merchandise without you ordering it. A different company pull this s**t on my wife and it took my lawyer to get them to stop.. CALL THEM WRITE THEM and threaten to sue thier a*s if they dont stop.

Since you didn't actually refute any of the claims in the initial report, we'll accpet them as true. That being so, as I understand it, the offer that was misunderstood by the original reporter was thus: "We will give you a free trial quantity of our nylons. Along with this free trial, we will send you a non-free quantity, along with a bill for said quantity." Thus far I am simply drawing the logical conclusions from your report. Now we can speculate. 1) Free trials are generally understood as risk-free means of trying out a product about which we are unsure. 2) Most people who sign up for a free trial, thus, do not expect to receive a prduct for which they must pay. 3) A charged quantity masquerading as a free trial, therefore, is presumptively a scam because it coerces customers into thinking that they are ordering something less than what the merchant intends to deliver. Am I just interpreting this wrong, or are you trying to trick people into thinking "free trial" so you can send them something, which they otherwise would not have ordered, and then bill them for it? That's a scam, and it looks like that's what you're doing.

Since you didn't actually refute any of the claims in the initial report, we'll accpet them as true. That being so, as I understand it, the offer that was misunderstood by the original reporter was thus: "We will give you a free trial quantity of our nylons. Along with this free trial, we will send you a non-free quantity, along with a bill for said quantity." Thus far I am simply drawing the logical conclusions from your report. Now we can speculate. 1) Free trials are generally understood as risk-free means of trying out a product about which we are unsure. 2) Most people who sign up for a free trial, thus, do not expect to receive a prduct for which they must pay. 3) A charged quantity masquerading as a free trial, therefore, is presumptively a scam because it coerces customers into thinking that they are ordering something less than what the merchant intends to deliver. Am I just interpreting this wrong, or are you trying to trick people into thinking "free trial" so you can send them something, which they otherwise would not have ordered, and then bill them for it? That's a scam, and it looks like that's what you're doing.

Since you didn't actually refute any of the claims in the initial report, we'll accpet them as true. That being so, as I understand it, the offer that was misunderstood by the original reporter was thus: "We will give you a free trial quantity of our nylons. Along with this free trial, we will send you a non-free quantity, along with a bill for said quantity." Thus far I am simply drawing the logical conclusions from your report. Now we can speculate. 1) Free trials are generally understood as risk-free means of trying out a product about which we are unsure. 2) Most people who sign up for a free trial, thus, do not expect to receive a prduct for which they must pay. 3) A charged quantity masquerading as a free trial, therefore, is presumptively a scam because it coerces customers into thinking that they are ordering something less than what the merchant intends to deliver. Am I just interpreting this wrong, or are you trying to trick people into thinking "free trial" so you can send them something, which they otherwise would not have ordered, and then bill them for it? That's a scam, and it looks like that's what you're doing.

Since you didn't actually refute any of the claims in the initial report, we'll accpet them as true. That being so, as I understand it, the offer that was misunderstood by the original reporter was thus: "We will give you a free trial quantity of our nylons. Along with this free trial, we will send you a non-free quantity, along with a bill for said quantity." Thus far I am simply drawing the logical conclusions from your report. Now we can speculate. 1) Free trials are generally understood as risk-free means of trying out a product about which we are unsure. 2) Most people who sign up for a free trial, thus, do not expect to receive a prduct for which they must pay. 3) A charged quantity masquerading as a free trial, therefore, is presumptively a scam because it coerces customers into thinking that they are ordering something less than what the merchant intends to deliver. Am I just interpreting this wrong, or are you trying to trick people into thinking "free trial" so you can send them something, which they otherwise would not have ordered, and then bill them for it? That's a scam, and it looks like that's what you're doing.

Dear Cora, Silkies has been providing millions of satisfied customers with our exclusive line of quality hosiery products for over 25 years through our Made-To-Order shop-at-home hosiery service. The offer you received was to introduce you to this service. We apologize if that offer was misunderstood. At Silkies, our products are fully guaranteed and you always have the option of returning any products that do not meet your needs. We do need to have either your account number or your complete name and mailing address in order to assist you. Should you prefer to call us directly our toll-free number is 1-800-969-3695. Our business hours are Monday Friday 8:30 to 6:30 ET. We look forward to hearing from you. Lorraine, Silkies Customer service