- Report: #1465553
Complaint Review: HCTRA - Houston Texas
Reported By:
Respectfully Anonymous -
Richmond, TX, United States
Submitted:
Updated:
-
Author Confirmed
Why?
HCTRA
P.O. Box 4440 Houston, 77210 Texas, United States
Web:
HCTRA.org
Categories:
Business Rating:
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HCTRA Charged three times for the same tolls Houston Texas
I paid HCTRA three (yes three) times for the same toll charges. First, when the actual tolls were charged. Second, when they sent me a "first and final" notice (saying they never received the tolls which was a lie), and third, after they turned me over to a collections law firm in Houston. The way they ripped me off is I have the TX TAG toll pass (not EZ Pass). What they tell TX TAG holders is they have no way of knowing if we paid and we have to pay them then file a dispute with TX TAG to get our money back (make the driver/owner jump through all the hoops).
This is very unfortunate and a horrible business practice used to separate hardworking citizens from their money. Just wanted to share my experience here. I'm sure I'm not the only one being ripped off in this manner. God Bless.
