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  • Report:  #462909

Complaint Review: Hertz COrporation - Phoenix Arizona

Reported By:
- someweere, New Jersey,
Submitted:
Updated:

Hertz COrporation
ww.hertz.com Phoenix, Arizona, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Deceptive prepaid rental practices- Charge $50 cancellation fee. In 20+ years of doing business on a monthly basis, with gold membership, they snuck this prepay option in their online booking sequence then refuse to honor a credit to their most loyal customer. Poor way to treat their best customers. My company and I will boycott them for the next 100 years.

D

someweere, New Jersey

U.S.A.


1 Updates & Rebuttals

Robert

Irvine,
California,
U.S.A.
Actually...

#2Consumer Comment

Fri, June 19, 2009

Companies offer "pre-paid" reservations as a way to get a better rate because they have you locked in. As a rule if you cancel your reservation most companies do not give any money back. So for you to get all but $50 seems actually pretty good.

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