Complaint Review: HH Gregg - Greenville South Carolina

After posting this report HH Gregg did finally call me they went over my invoice and found that it was an opened container but was not supposed to be. I would never buy an open item. Then within 2 days we had a new working TV. with no broken parts when they delivered it they brought it into the house still sealed. thnk goodness that is over..........

What's the make and model number of this TV? HDMI cables are like Firewire cables. They can only be inserted one way. There are no pins in them. Likewise, the TV. No pins. If this is a HiDef TV, there are other inputs besides HDMI. BTW, HDMI cables can be bought on the internet for less $25.00. Don't pay the 'Monster Cable' price.

so if you didn't do it, who did? Was that an "open box" bargain? Was it a "demo" or 'floor sample' bargain? Anyway, if all resolution efforts with HHGregg as noted in your post should fail, you still want to use that TV. If the pins are BENT but not Broken (sounds like 007) obtain a fine (jewler's) screwdriver and CAREFULLY straighten those pins, one at a time. Take enough time to be careful so that you do not bend a pin past 'straight'. They will fatigue and break if bent back and forth too much. You don't have to get them 'absolutely perfect'. After you get the pins 'reasonably' straight, try to (carefully) plug the interconnect wire into the TV and then see if the TV works. If nothing else works, drift by your friendly local Radio Shack and see if they have the female jacks that accept your wire's plug. They very probably DO have those jacks. Then, if you are not feeling up to playing TV Repairman, enquire if they know someone who could carefully replace the damaged socket for you.... Soldering with a 30W iron may be required.

so if you didn't do it, who did? Was that an "open box" bargain? Was it a "demo" or 'floor sample' bargain? Anyway, if all resolution efforts with HHGregg as noted in your post should fail, you still want to use that TV. If the pins are BENT but not Broken (sounds like 007) obtain a fine (jewler's) screwdriver and CAREFULLY straighten those pins, one at a time. Take enough time to be careful so that you do not bend a pin past 'straight'. They will fatigue and break if bent back and forth too much. You don't have to get them 'absolutely perfect'. After you get the pins 'reasonably' straight, try to (carefully) plug the interconnect wire into the TV and then see if the TV works. If nothing else works, drift by your friendly local Radio Shack and see if they have the female jacks that accept your wire's plug. They very probably DO have those jacks. Then, if you are not feeling up to playing TV Repairman, enquire if they know someone who could carefully replace the damaged socket for you.... Soldering with a 30W iron may be required.

so if you didn't do it, who did? Was that an "open box" bargain? Was it a "demo" or 'floor sample' bargain? Anyway, if all resolution efforts with HHGregg as noted in your post should fail, you still want to use that TV. If the pins are BENT but not Broken (sounds like 007) obtain a fine (jewler's) screwdriver and CAREFULLY straighten those pins, one at a time. Take enough time to be careful so that you do not bend a pin past 'straight'. They will fatigue and break if bent back and forth too much. You don't have to get them 'absolutely perfect'. After you get the pins 'reasonably' straight, try to (carefully) plug the interconnect wire into the TV and then see if the TV works. If nothing else works, drift by your friendly local Radio Shack and see if they have the female jacks that accept your wire's plug. They very probably DO have those jacks. Then, if you are not feeling up to playing TV Repairman, enquire if they know someone who could carefully replace the damaged socket for you.... Soldering with a 30W iron may be required.

so if you didn't do it, who did? Was that an "open box" bargain? Was it a "demo" or 'floor sample' bargain? Anyway, if all resolution efforts with HHGregg as noted in your post should fail, you still want to use that TV. If the pins are BENT but not Broken (sounds like 007) obtain a fine (jewler's) screwdriver and CAREFULLY straighten those pins, one at a time. Take enough time to be careful so that you do not bend a pin past 'straight'. They will fatigue and break if bent back and forth too much. You don't have to get them 'absolutely perfect'. After you get the pins 'reasonably' straight, try to (carefully) plug the interconnect wire into the TV and then see if the TV works. If nothing else works, drift by your friendly local Radio Shack and see if they have the female jacks that accept your wire's plug. They very probably DO have those jacks. Then, if you are not feeling up to playing TV Repairman, enquire if they know someone who could carefully replace the damaged socket for you.... Soldering with a 30W iron may be required.