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  • Report:  #629096

Complaint Review: Hickory Hollow Carnival KIA - Antioch Tennessee

Reported By:
Lee - Middle TN, Tennessee, United States of America
Submitted:
Updated:

Hickory Hollow Carnival KIA
Hickory Hollow Kia Antioch, Tennessee, United States of America
Phone:
Web:
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Tell us has your experience with this business or person been good? What's this?

I went to Carnival Kia in June 2010 to look at a new car.  I had seen their ads and the owner states "If you have $149.00 and a job, you can buy any car on my lot"  Plus they run an ad that says 40% off any new car.  I was alone as my hubby was working out of state.  I test drove a car and had a salesman by the name of Doug.  He was an idiot.  He did not know the features of the vehicle or that it had a remote start. He is such a creepy guy.  He is condescending towards women and looks like a 70's reject.   I liked the vehicle and when we sat down to do the credit and financing, all of a sudden, you need $2000.00 down.  And guess what,  no 40% off,  and no money on a trade in.  I liked the vehicle, so I went ahead with the deal.  They asked how much my hubby made and I gave them the amount and I drove the vehicle home.  One month later, after I had sold our second car, I get a call from them saying that they were unable to arrange the financing and that I had to bring the vehicle back.  Apparently, my hubby makes less than they want on his hourly wage,  but has 40+ hours overtime each week and they could not base the sale on overtime hours.  Whatever, I was disappointed with the vehicle anyway, as it never got the gas mileage they advertised and was not what I expected.  When I returned it, they had a check for $1500.00 to return to me, I had to argue about the other $500.00.  I finally got it back, but this has been the most frustrating experience I have had with buying a car.  BUYER BEWARE



I am glad that I got out of this deal, as I have researched the dealer further and realized how they are a ripoff and are misleading with their ads.  Maybe my experience will prevent someone else from going through this. 



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