- Report: #497952
Complaint Review: HMS Movies - Internet
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Author Not Confirmed
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HMS Movies
www.hotmoviesale.com Internet, United States of America
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HMS Movies HMS MOVIES 866-566-8437 FL offered cheap introductory offer Internet
A Miscellaneous Transaction for "$19.95 from "HMS MOVIES 866-566-8437 FL" appeared on my bank statement. I had ordered an instructional blues guitar DVD called "50 Blues Guitar Licks" at a special "introductory offer" of "$3.95. I received immediate confirmation that my order had been received but the item was "back-ordered." I recevied one of these notices per week for a month.
Then, I received a notice the item had been cancelled. Next, in checking my bank statement, I noticed a $19.95 charge. When I called, I was told this was a "membership fee" which was apparently outlined in the fine print. This was non-refundable if not cancelled AFTER a 30-day period! Ironically, 30 days is just about exactly what it took for HMS to notify me that the item I ordered had been cancelled.
1 Updates & Rebuttals
Tom
Broomfield,Colorado,
Virgin Islands (US)
other names
#2
Mon, September 21, 2009
This is NOT a "rebuttal" but that's the only option I was given. I just wanted to say that, apparently, "HMS Movies" also does business as BestBrandValues. I cancelled my membership today and did receive email confirmation from "BestBrandMovies" of that transaction.
