My situation was very similar to that of REMAX agent Delia, whose report is also listed here. After my spending dozens of hours providing them with info and direction, I was told, with nearly every call to them, that my rep was no longer there, and they'd assign a new one. The design quality was so amateurish that it was laughable, except for the $6,000. I paid and that they of course, reused to refund. What a waste of time!