Me
Anytown,#2UPDATE EX-employee responds
Wed, November 02, 2005
The reason the employees do not want to void off late fees is because they are in danger of being fired every time they delete fees. I am not willing to lose my job because sosmeone doesnt want to pay a late fee. sometimes people say they were a day ealy in fact that they were a day late. seeing how they got their days mixed up opr thought it was a 7 day fee. regardless I have told every customer that if they are disputing late fees, to NOT PAY THEM. We are just going to tell you about them until you call corpt hell you guys call corpt wehn we follow the rulse by not letting you use more than one coupon at a time. or when I tell you that our bathroom is broken again due to the fact you dont tell us when it overflows. So why not call to get you fee taken off. I could care less. I do not make comission on late fees or anything there. A co worker got fired for taking off late fees. They ASSumed that he was stealing because of all the fees. He just didnt want anyone to yell at him. The company sucks they want the money for the fees yet they make the hollywood employee bad guy when it comes to collecting.