- Report: #1377976
Complaint Review: Home depo and Clopay - Nationwide
Reported By:
sad was to do things -
sacramento, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Home depo and Clopay
Nationwide, USA
Phone:
18002256729
Web:
https://www.clopaydoor.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Home depo and Clopay PLAN OBSOLESCENT TO SELL NEW 8585 Duke Blvd. Mason, Ohio 45040 Nationwide
this is a simple rip off. one day one of my two springs broke on my Clopay garage door. A simple repair since I Installed the door myself some 15 year ago. Call Clopay at 1800-225-6729 and they told me i had to go through Home Depo to wrder the part. Unfortunately I went to Home depo to order the part and when they call Clopay they told him I nedded the receipt and date of purchase (15 years ago) model number ( not in the book that came with the garage door) andif i had that information they may be able to special order something for an unknown price. Even though i had the meadurements for the spring they were unable to do anything except sell me a new door. this is the second time I've ordered something from Home Depo and when i needed to replace a paart on the product, I was unable to find a part number or order the part. It is a shame that wecannot fix things in American and just replace it at the prophet of Clopay and Home Depo. Beware that if you buy Clopay and need parts you will be out of luck and a garage door!_
