Kami
Owensboro,#2Consumer Comment
Tue, April 11, 2006
This could have been nothing more than a misunderstanding, but I dont (sic) think that was the problem. If this really was racism, racism, racism there would be no could haves but as you clearly state, you don't THINK that was the problem. Have you ever been shopping and after checking out the alarm goes off and you have to go back in because the clerks didn't properly deactivate the security device? This is really bad at K-mart and Wal-mart. People look at you like they're not sure if an item needs to be deactivated or if you've actually tried to steal something. While I don't put much weight on what most folks think either way I guess I could file a civil rights violation because people are looking at me weird or I can go back in, have them deactivate the security device and walk the heck out and go home. Try hard enough, think about it long enough and gripe about it long enough and no matter what color you are you can turn something that could have been a simple misunderstanding into big fiasco or a possible fraud yourself.
Kami
Owensboro,#3Consumer Comment
Tue, April 11, 2006
This could have been nothing more than a misunderstanding, but I dont (sic) think that was the problem. If this really was racism, racism, racism there would be no could haves but as you clearly state, you don't THINK that was the problem. Have you ever been shopping and after checking out the alarm goes off and you have to go back in because the clerks didn't properly deactivate the security device? This is really bad at K-mart and Wal-mart. People look at you like they're not sure if an item needs to be deactivated or if you've actually tried to steal something. While I don't put much weight on what most folks think either way I guess I could file a civil rights violation because people are looking at me weird or I can go back in, have them deactivate the security device and walk the heck out and go home. Try hard enough, think about it long enough and gripe about it long enough and no matter what color you are you can turn something that could have been a simple misunderstanding into big fiasco or a possible fraud yourself.
Kami
Owensboro,#4Consumer Comment
Tue, April 11, 2006
This could have been nothing more than a misunderstanding, but I dont (sic) think that was the problem. If this really was racism, racism, racism there would be no could haves but as you clearly state, you don't THINK that was the problem. Have you ever been shopping and after checking out the alarm goes off and you have to go back in because the clerks didn't properly deactivate the security device? This is really bad at K-mart and Wal-mart. People look at you like they're not sure if an item needs to be deactivated or if you've actually tried to steal something. While I don't put much weight on what most folks think either way I guess I could file a civil rights violation because people are looking at me weird or I can go back in, have them deactivate the security device and walk the heck out and go home. Try hard enough, think about it long enough and gripe about it long enough and no matter what color you are you can turn something that could have been a simple misunderstanding into big fiasco or a possible fraud yourself.
Kami
Owensboro,#5Consumer Comment
Tue, April 11, 2006
This could have been nothing more than a misunderstanding, but I dont (sic) think that was the problem. If this really was racism, racism, racism there would be no could haves but as you clearly state, you don't THINK that was the problem. Have you ever been shopping and after checking out the alarm goes off and you have to go back in because the clerks didn't properly deactivate the security device? This is really bad at K-mart and Wal-mart. People look at you like they're not sure if an item needs to be deactivated or if you've actually tried to steal something. While I don't put much weight on what most folks think either way I guess I could file a civil rights violation because people are looking at me weird or I can go back in, have them deactivate the security device and walk the heck out and go home. Try hard enough, think about it long enough and gripe about it long enough and no matter what color you are you can turn something that could have been a simple misunderstanding into big fiasco or a possible fraud yourself.
Nick
Hollywood,#6Consumer Suggestion
Tue, March 21, 2006
Chayo, I would threaten to close my account unless they attempt to resolve the situation to your satisfaction. You actually have more leverage when they can see exactly what you spend every month, and that you pay your bill on time (assuming of course, that you do, which I would believe). I would then send a letter to the top - CEO, President, VP of Sales and VP of Marketing (you can use the same letter and "carbon copy" everyone) and explain that you will have to shop at the competition unless you hear a response. One MINOR thing is returning something immediately after purchasing it. Please read this without judging me, but meriting the argument instead. From the retail point of view, it might be suspicious to return something you just purchased. They think: Maybe you bought the same item last week, broke it, and are trying to buy a new item to return the broken one with that receipt. It happens a LOT (in fact, I've seen it suggested here on ROR as a way to 'sock it to the man'), and retailers have trained their "returns" people to look for that stuff. I'm an olive-skinned guy myself, and I get that sometimes. I wouldn't count out the racial aspect of it, but I wouldn't make that your defense when writing to a bunch of CEOs. They've been called crooks, oppressors, etc. The minute race is brought up to THOSE guys, they'll dismiss it. I'd stick to the facts, and champion your status as a customer. You don't want them helping you because of racial sensitivity - you want to be helped because you were a customer who was treated badly. Good luck, and let us know how it works out.
Nick
Hollywood,#7Consumer Suggestion
Tue, March 21, 2006
Chayo, I would threaten to close my account unless they attempt to resolve the situation to your satisfaction. You actually have more leverage when they can see exactly what you spend every month, and that you pay your bill on time (assuming of course, that you do, which I would believe). I would then send a letter to the top - CEO, President, VP of Sales and VP of Marketing (you can use the same letter and "carbon copy" everyone) and explain that you will have to shop at the competition unless you hear a response. One MINOR thing is returning something immediately after purchasing it. Please read this without judging me, but meriting the argument instead. From the retail point of view, it might be suspicious to return something you just purchased. They think: Maybe you bought the same item last week, broke it, and are trying to buy a new item to return the broken one with that receipt. It happens a LOT (in fact, I've seen it suggested here on ROR as a way to 'sock it to the man'), and retailers have trained their "returns" people to look for that stuff. I'm an olive-skinned guy myself, and I get that sometimes. I wouldn't count out the racial aspect of it, but I wouldn't make that your defense when writing to a bunch of CEOs. They've been called crooks, oppressors, etc. The minute race is brought up to THOSE guys, they'll dismiss it. I'd stick to the facts, and champion your status as a customer. You don't want them helping you because of racial sensitivity - you want to be helped because you were a customer who was treated badly. Good luck, and let us know how it works out.
Nick
Hollywood,#8Consumer Suggestion
Tue, March 21, 2006
Chayo, I would threaten to close my account unless they attempt to resolve the situation to your satisfaction. You actually have more leverage when they can see exactly what you spend every month, and that you pay your bill on time (assuming of course, that you do, which I would believe). I would then send a letter to the top - CEO, President, VP of Sales and VP of Marketing (you can use the same letter and "carbon copy" everyone) and explain that you will have to shop at the competition unless you hear a response. One MINOR thing is returning something immediately after purchasing it. Please read this without judging me, but meriting the argument instead. From the retail point of view, it might be suspicious to return something you just purchased. They think: Maybe you bought the same item last week, broke it, and are trying to buy a new item to return the broken one with that receipt. It happens a LOT (in fact, I've seen it suggested here on ROR as a way to 'sock it to the man'), and retailers have trained their "returns" people to look for that stuff. I'm an olive-skinned guy myself, and I get that sometimes. I wouldn't count out the racial aspect of it, but I wouldn't make that your defense when writing to a bunch of CEOs. They've been called crooks, oppressors, etc. The minute race is brought up to THOSE guys, they'll dismiss it. I'd stick to the facts, and champion your status as a customer. You don't want them helping you because of racial sensitivity - you want to be helped because you were a customer who was treated badly. Good luck, and let us know how it works out.
Nick
Hollywood,#9Consumer Suggestion
Tue, March 21, 2006
Chayo, I would threaten to close my account unless they attempt to resolve the situation to your satisfaction. You actually have more leverage when they can see exactly what you spend every month, and that you pay your bill on time (assuming of course, that you do, which I would believe). I would then send a letter to the top - CEO, President, VP of Sales and VP of Marketing (you can use the same letter and "carbon copy" everyone) and explain that you will have to shop at the competition unless you hear a response. One MINOR thing is returning something immediately after purchasing it. Please read this without judging me, but meriting the argument instead. From the retail point of view, it might be suspicious to return something you just purchased. They think: Maybe you bought the same item last week, broke it, and are trying to buy a new item to return the broken one with that receipt. It happens a LOT (in fact, I've seen it suggested here on ROR as a way to 'sock it to the man'), and retailers have trained their "returns" people to look for that stuff. I'm an olive-skinned guy myself, and I get that sometimes. I wouldn't count out the racial aspect of it, but I wouldn't make that your defense when writing to a bunch of CEOs. They've been called crooks, oppressors, etc. The minute race is brought up to THOSE guys, they'll dismiss it. I'd stick to the facts, and champion your status as a customer. You don't want them helping you because of racial sensitivity - you want to be helped because you were a customer who was treated badly. Good luck, and let us know how it works out.