- Report: #1466338
Complaint Review: Home depot - somerville massachusetts
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Home depot
somerville, massachusetts, United States
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Home depot I bought french doors from them and the screen was missing, doors wrong size somerville massachusetts
Back in Aug. 2018, I purchased Jeldwen french doors from Home Depot in Somerville, MA. When they arrived, they were the wrong size and the workmanship was shoddy. Also, the screen I paid for was missing. It's been 3 months now and I still have not received the screen. They keep blaming Jeldwen saying they cant get a responce from them. Yet they continue to sell Jeldwen products. I paid Home Depot for this screen, and they have not delivered my purchase to me. I have been back to the store several times, and even demanded to see a store manager. After a half hour of waiting, one finally showed up. I don't think she was at the store when they were repeatedly paging her. She said she would get back to me the next day. That was a month ago. I went back to the store 3 days ago, only to be told the person who handles this was not in and would get back to me the next day. NO one got back to me. Forget about trying to call them. They either dont answer, or put you on hold for hours. I paid a contractor exta money to refit the openig for the doors, and I will have to pay to have him come back again to install the screen if I ever get it! I just want what I paid for! I would like to be able to open the french doors I bought without insects flying into my house!
