- Report: #119890
Complaint Review: Home Shopping Network - HSN - Nationwide
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Home Shopping Network - HSN
12000 25th Ct. N Nationwide, U.S.A.
Phone:
727-872-1000
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Home Shopping Network - HSN ripoff in internet advertisement advertized a sale price but would not honor it St. Petersburg Florida
I was searching on HSN internet site and found item number 695-502 (Moc-Croc tote bag) on sale for $14.90, the regular price was $23.90.
Tried to purchase on-line but kept being charged the full price. I called their number and got a representative that agreed that the internet showed a sale price of $14.90, but she could not give me that price and referred me to an account representative. He agreed that the price shown on the internet was $14.90 but would not sale it at that price. No negotiations at all.
Seems to me that this would be false advertising. He also informed me that the sale was over at noon, but nothing on the web showed this.
Be very carefull when trying to deal with these folks, what you see isn't necessarilly what you get!
Ivan
Coats, North Carolina
U.S.A.
Tried to purchase on-line but kept being charged the full price. I called their number and got a representative that agreed that the internet showed a sale price of $14.90, but she could not give me that price and referred me to an account representative. He agreed that the price shown on the internet was $14.90 but would not sale it at that price. No negotiations at all.
Seems to me that this would be false advertising. He also informed me that the sale was over at noon, but nothing on the web showed this.
Be very carefull when trying to deal with these folks, what you see isn't necessarilly what you get!
Ivan
Coats, North Carolina
U.S.A.
1 Updates & Rebuttals
Magic
Winston-Salem,North Carolina,
U.S.A.
Well, you're both right.... Was it a complete Rip-Off? Not necessarily. They DID offer it, but the offer just expired.
#2Consumer Suggestion
Mon, March 21, 2005
I can understand how that could be frustrating. When you watch HSN, be aware that when they run certain specials that they may only last for a certain amount of time. Some specials last the whole day while others may only last a few hours. Was it a complete Rip-Off? Not necessarily. They DID offer it, but the offer just expired. Kinda like when grocery or department stores have a "2 hour sale" (or something similar to that)...if you don't make the alloted time, they can't offer you that discounted price, even if you come the same day.
