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  • Report:  #93239

Complaint Review: Homecomings Financial - Dallas Texas

Reported By:
- Des Moines, Iowa,
Submitted:
Updated:

Homecomings Financial
2711 North Haskell Ave Suite 900, Dallas TX 75204 Dallas, 75204 Texas, U.S.A.
Phone:
800-206-2901
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In December of 2003, we financed a duplex. The mortgage was immediately sold to Homecomings Financial. We got a letter from Homecomings indicating that there were $2700.00 in special assessments they needed to collect for. In todays age, that information can be accessed via the web, in seconds with just the address. After repeated attempts, both by phone and email to get this resolved, as there were no special assessments, the amount was reduced after each contact and finally they agreed that there were no special assessments.

We even had the county assessor email Homecomings with the assurance that there were no special assessments, nor any planned in the immediate future.

Now they are changing their tactics. They want more of a reserve for escrow. We haven't started to fight this one yet.

I have worked in the mortgage industry and sold real estate and this has never happened with any other company I have dealt with. Does anyone smell "SCAM"

Janice

Des Moines, Iowa
U.S.A.


1 Updates & Rebuttals

Homecomings

Dallas,
Texas,
U.S.A.
Homecomings Financial appreciates the time you have taken to express concern over the level of service you received

#2UPDATE Employee

Fri, June 25, 2004

Homecomings Financial appreciates the time you have taken to express concern over the level of service you received. Because we are committed to customer satisfaction, we are eager to quickly address the issues you raised on this Web site. We encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.

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