Please stay away from Honey Spas. We purchased a swim spa from them in January for $12,600.00. We paid in cash and promptly at the insistence of Tim Honey to help keep his men working through the winter. We were promised delivery by the middle of May, but it was delivered Memorial Day weekend and we had to provide 95% of the manpower. We were promised by Tim Honey in front of all the men of my family and friends that whatever we needed he would be there for us. It is only his second swim spa, so he said there may be some issues but he would be there for us every step of the way. Our swim spa has only be in for three weeks and has silicone rings floating in it every time we turn on the jets. We bought additional chemicals for $300.00 and two more filters, that we never received. He never came over to instruct us how to dispense the proper chemicals and the jets as he promised. My husband had to go to honey spas, where his wife gave him a little pamphlet on programing the filtration system Our swim spa has been green and slimy now for a week. My husband called Tim Honey and left a message to inform him about the condition of the swim spa in the beginning of the week with no response. I private messaged him on face book about returning our call and the state of the swim spa. He finally called and was very defensive and argumentative with my husband. He told him that he would send his daughter out to get a sample today which never happened. I posted a comment about hoping anyone in the future who buys a swim spa, once it's delivered, I hope they hear from him. He called our home phone last nigh twice and my husband's work cell phone twice last night, leaving a very irate, rude message demanding an apology. I spoke to him this morning 6/19 to no satisfaction. He told me I should behave and apologize to him. He spoke to us about the previous owner in a derogatory manner calling Carlos' wife the most horrible b word he ever met. I told him how unprofessional I felt this was calling his customer such horrible things and that it is slander and unprofessional to share that with us. He informed me that when he speaks about me to his customers he will be using the same vernacular unless I behave and apologize. I responded to him that he was misogynist, and hated women. He responded, "that's right I hate women, that's the way I will always be, take it or leave it." Is this the way you treat your customers who paid $12,600 for a product, you will not stand by? Scream, yell and insult them when they need their swim spa serviced. My husband called him to admonish him to never speak to his wife in this manner. He told my husband if he wanted the 2000 lb. spa serviced to bring it in. Is this professional behavior? For the extreme price your paying for this product, the quality and customer service is not there. The cheapest materials were used for the cabinet of the swim spa.