- Report: #1488824
Complaint Review: Hornburg Jaguar Santa Monica - Santa Monica California
Reported By:
Michael -
Huntington, New York, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Hornburg Jaguar Santa Monica
3020 Santa Monica Blvd. Santa Monica, 90404 California, United States
Phone:
3105702303
Web:
https://www.hornburgjaguarsm.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hornburg Jaguar Santa Monica Horrible customer service! Salesman sound like someone they got off the street. Pushy, rude, talks over customer, hangs up the phone! Santa Monica California
I was an out of state customer looking to purchase a new vehicle. I could not imagine being treated more rudely by a salesman who claimed his name was Richard. It appears he lied to me about his name, but nevertheless this gentleman worked in sales at this dealership.
He had a thick accent, was pushy, talked over me, and finally hung up the phone on me. I could not believe I was speaking to someone at a Jaguar dealership. He sounded like a used car salesman. I tried to call back after Richard hung up the phone on me and no one picked up. Disgusting to have an experience like this with a luxury brand.
A quick review of this dealership on yelp revealed many, many customers having the same customer service issues at this dealership. I can't believe Jaguar continues to let them fly their flag. Just dirty and disgusting. In a world where you can take your business anywhere, stay clear of this place. They are to the curb!
