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  • Report:  #446882

Complaint Review: HOTBOOKSALE.COM; DISCOUNTBOOKSALE.COM OR SMARTSAVINGSCENTER.COM. - Internet

Reported By:
- Appleton, Wisconsin,
Submitted:
Updated:

HOTBOOKSALE.COM; DISCOUNTBOOKSALE.COM OR SMARTSAVINGSCENTER.COM.
Hotbooks.com Internet, U.S.A.
Phone:
888-646--1662
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
DO NOT BUY FROM HOTBOOKSALE.COM; DISCOUNTBOOKSALE.COM OR SMARTSAVINGSCENTER.COM.

My story is about the same as all the others. I bought a book for $4.33 and checked the $5.00 discount offer for first purchase not knowing that it was a bait and switch tactic and that they would be charging my credit card $29.95 plus $1.00 processing fee.

After I checked the $5.00 discount offer, I received an e-mail telling me I would be billed $29.95 as a membership fee good only through 2/24/2009 - only seven days following my original order. THIS WAS NOT EXPLAINED PRIOR TO CHECKING THE DISCOUNT OFFER.

They did credit the $1, but refused to credit the membership charge. They claim I knew what it was for, yet there was no information about it with the $5 offer, nor was there any way to decline joining a club when ordering the book. I have filed a dispute with my credit card company and hope everyone does that. These people are crooks and should be put out of business.

Frances

Appleton, Wisconsin

U.S.A.


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