- Report: #974570
Complaint Review: HOTMOVIESALE - Internet Internet
Reported By:
Lori -
Oakland Park, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HOTMOVIESALE
PO BOX 810365 Internet, Internet, United States of America
Phone:
Web:
hotmoviesale.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HOTMOVIESALE i ordered to dvd from this company and found out that they have been charging me for two membership fees of 19.95 for almost a year. i contacted the company and they said they would only be able to re, Internet
this company signed me up for two seperate memberships after i ordered two videos from them. i did not notice this until about 8 months later. i have put a dispute in to my credit card company. the merchant says they would refund me 19.95 although they ripped me off for more than $100.00 for two videos. i can only hope that they will be held accountable for scamming people soon.
1 Updates & Rebuttals
BBV Support Team
Boca Raton,Florida,
United States of America
HotMovieSale.com membership
#2UPDATE Employee
Sat, December 01, 2012
Hello, I'm Jack from the HotMovieSale Support team.
We take all comments about our products and services very seriously.
Please note that our membership program is optional and there is no obligation to join in order to purchase any of the products we offer. Also, there is no automatic sign up during your shopping experience with us. In order to become a member, you must first agree to the terms and conditions of our offer, which are clearly shown to you before you make a purchase.
Additionally, having a membership entitles you to exclusive money-saving benefits such as Free Shipping on your first order, $5 off the first in-stock item you order as a new member, up to 30% off regular product prices each time you shop, extra discounts every month and much more. Plus, you have access to DVDs, books, music, video games, posters, vitamins and more, all at deeply discounted prices. Also, you are free to cancel your membership at anytime, at no cost to you.
Your satisfaction is very important to us and we strive to offer products and services that our customers value. We ask that you contact our Support Team either by telephone or by submitting a support ticket so that we can help resolve any issue you may have with our products or services.
To contact us, please visit http://www.hotmoviesale.com/support/
We also invite you to see what other customers are saying about our services, please visit our Testimonials page at: http://www.hotmoviesale.com/store/testimonials.aspx
Sincerely,
HotMovieSale.com
