Jen
Winona Lake,#2Consumer Suggestion
Mon, October 22, 2007
I'm so sorry...i've had similar problems! I'd strongly, strongly, strongly (PLEASE) encourage you to file a report with the better business bureau. You can do it online and it won't take you long, you can basically copy and paste the above info. When i did it last night, i discovered the Glen Ellyn HOB store has had (as of last night, 10-21-07) 122 reports filed against them in the last 36 months. Ripoffreports is great, but it doesn't DO anything except alert other customers. the BBB actually has some power to review your complaint, hopefully bring some restoration to the situation, and potentially help save future customers from similar problems.