First of all I was sick from 1-7-05 to 7-27-05. I had there disability in insurance if I was sick they would pay my bill, as they inform you when you take out the loan. I was also having my payments taken out of my saving, and also the insurance was paying so I was ahead alot, when I called HHF to find out how far ahead I was, I was told Dec, so I told them I wanted to gut out my kitchen and re-do it, So I started doing that , and I started getting call from HHF main office saying I was behind on my payment, They said I had a partial payment do in Oct and also Nov and Dec. And I spent all the money on remodeling my kitchen so I didnt have know money. I would not of remodel my kitchen if I knew I had payments do. So I had to hurry up and pay a payment because they had me in foreclosure already. So I payed $1066 on it, and that took me out of foreclose, then I was trying to refinance with another company , my bill was $87,555 with-in a week it went to $93'000 . So I could not refinaces , The insurance company has screwed up my account, because it took them along time to pay and I got alot of late charges , and I also found out on the other loan I have though them and I had the same insurance that they didn't even pay on that one, so I called the insurance company and some what straighten that out but they still own on both accounts. I called the main office and asked for a copy of my bill payments, and the ladie was talking and saying it looks like they got a payment oh thats voided , and it's looks like they got a payment there, oh thats voided, and she said that like 3 or 4 times, she to send me a copy out in the mail. They say their going to do one thing to help you but they lie, false promises, they recked my credit already now, I had good credit. I'm a single mom of a 7yr old and I live on my income, no child support or nothing, I work all the overtime I can get just to make ends meet. I've never had help from anyone. Then like I said I was trying to refinance with another company, and I can't because it's a big mess, and I've talked to so many people at HFC, I'm getting a big run around. I can talk better and show you papers then write it.
Cheryl
Battle Creek, Michigan
U.S.A.