Tom
Edmond,#2Consumer Suggestion
Fri, February 09, 2007
Wow. I just happened to come across this justlisted argument. I've been in the real estate business for only 6 years. I signed a one year contract with Justlisted and I got some pretty bad contacts. I worked the system and didn't get a whole lot of leads from the site. I DID get a few. After my 12 months the agreement was void and I was never charged again. I agree with all of you that it is probably not the best way to spend your marketing dollar BUT The thing that Realtors need to understand is that justlisted will generate "contacts" not "leads". It is the agents job to turn the potential contacts into leads and get the listing or sale. These transactions and commissions are not going to just fall in your lap guys. My solution to this problem is to: A. Recognize that it is a poor marketing program and MOVE ON! Try focusing your attention on other marketing ideas. Just like any other business, you will spend money on all kinds of crap that may or may not get results. B. Try another profession if it's too overwhelming for you lose money to something. If you put a pencil to it. I've lost around 15-20K in commissions last year due to busted deals. So I pretty much agree with Larry on most of his comments. Boy does he hate us!(Realtors I mean) Tom Coldwell Banker Oklahoma City, OK
Ian
Auburn,#3Consumer Suggestion
Thu, January 18, 2007
Hello, I read your report and empathize with your situation. I also have had companies that got ahold of my credit card info and started making unauthorized or inflated charges. My suggestion for fixing this situation is contacting your bank or credit card company. If you spot a questionable charge on your account most companies will put a hold on that charge pending an investigation. If the company in question cannot provide documentation that the charge was authorized, they won't get paid. It can end up being a real pain, but it does beat losing out on your hard earned cash. Another option is canceling your existing card and ordering a replacement. This option won't get you your lost money back, but it will prevent future charges being made to your account. I hope this helps someone.
Leon
Deltona,#4Consumer Suggestion
Thu, January 18, 2007
I had a bad experience with a high pressure sell and misleading information. They tell you what they need to sign up and then dont care about you after they get you signed up.
Beth
Vancouver,#5Consumer Comment
Sun, December 24, 2006
For all you agents who think that HouseValues is a ripoff, please consider: I first sent in a lead through HouseValues in 2004. My intention was to refinance. Guess what! No agent replied. 6 Months later, I HAD to sell my house. I ended up doing a land contract on the house with a friend. Here I am, 2 years later, and the friend has had to terminate the land contract. Guess what! I sent in a lead through HouseValues. I no longer live in the state where my house is, and I don't have time to find an agent. Guess what! After the first of the year, the HouseValues agent who responded to my lead is going to get my listing. Now, had the agent who ORGINALLY got my lead 2 years ago ever replied, they's be getting my business. Immediate payback? NOPE! But, had they kept in touch with me, they would have earned it over time. Too bad for them, good news for the agent who replied. Oh, and I am not listing the house with the agent who helped me buy it because she FAILED TO KEEP IN TOUCH WITH ME OVER THE YEARS. Also, many of you are confused about the lead generation companies you are complaining about... HouseValues is based in Kirkland, WA with a satellite office in Yakima. They never do "office visits" by sales managers, and they ONLY operate under the name HouseValues (stock symbol SOLD) not those other LLC names that you are addressing your nasty grams to. That might be why you are having trouble putting a class action lawsuit together. You people don't understand contract law thoroughly enough to be able to a) know who you entered into a contract with b) read the terms of the contract you are "signing" before you submit it. I have to say, I would not want any of you representing ME in the LARGEST contract negotiation I will ever undertake in my life. No thanks.
Larry
West Sacramento,#6Consumer Comment
Sun, December 03, 2006
What is wrong with you people? You realtors? You expect me to pay you thousands of dollars to represent me yet you cannot figure out how to rescind a simple contract? Do you really think I would do business with an idiot like you? You all blather about a class action lawsuit as if someone else is going to ride to your rescue. You guys are chumps and deserve to get ripped off. Next time you get a lead from Jim Shue, remember me.
William
Central Valley,#7Consumer Comment
Sat, December 02, 2006
Theyre scum and so is house.com. I got lucky because my credit card expired halfway through the term of their contract which luckily isn't binding in new york because they didn't keep the signed copy i faxed them. heres a copy of the letter I sent to their collection agency - "Dear Receivables Performance Management LLC., I am disputing the alleged charges that housevalues.com claims I owe them for a number of reasons. The first reason being that I have paid them for the worthless real estate leads they have given me and they are trying to charge me for leads they have not given me. The second reason is that they do not have a valid contract to charge me for the leads they haven't given me because as per New York state law, a valid contract MUST have a signature or it is unenforceable, invalid, null and void. The other reasons involve the use of deceptive practices to get these leads. If you'll go to their web site you will note that they inform you that a real estate professional will contact them regarding the value of their home. Since most people have refinanced their home in the past few years, they assume that they are going to be contacted by a real estate appraiser since that's who put the value on their home previously. Most of the customers that I contacted by phone became extremely irate when I tried contacting them by phone and email. That's why they don't put on their homepage that the people will be contacted by a real estate SALES AGENT. If they did this it would scare off all but the people who actually wish to sell their home, which is what they claim to sales agents that they will be providing. With that being said, all I did was terminate an invalid contract for non-performance on their part. A copy of this letter will be sent to the National Association of Realtors and posted on Ripoff.com for all to see. Sincerely, William W Smith III OrangeAndRocklandHomes
Jerry
El Segundo,#8Consumer Suggestion
Thu, October 12, 2006
TRACY K WE HAVE 15 PEOPLE ON BOARD FOR OUR CLASS ACTION LAWSUIT...JOIN US GOOGLE paradisefinancialgroup and contact us HOUSE VALUES IS A BOGUS, FRAUDULENT, MISLEADING LEAD GENERATING COMPANY...THEY LIE TO JUST LIE EVERYTHING ABOUT THEIR LEADS ARE LIES. I RECIEVED MICHAEL JACKSON, BRITNEY SPEARS, HOWDY DOO DEE FAKE LEADS...WE MUST PUT A STOP TO HOUSE VALUES.COM NOW!!!!!!!!!!!!!!!!!! THEY ARE CORRUPT!
Bill
Chicago,#9REBUTTAL Individual responds
Tue, October 10, 2006
I would like to be contacted about any class action lawsuit against Housevalues.com
Yvette
Denver,#10Consumer Suggestion
Sun, July 09, 2006
What a rip - off. Bogus leads. High pressure. Unresponsive. Lender partners? Gimme a break! I signed up July 2005 as a new realtor. In October 2005 I had to extend my contract through October 2006 because I teamed up with a lending partner. In other words, the partner would share 2-3 leads with me for every one of my Just Listed leads I shared with them. RESPA? After 9 months the lender quit sending me any leads and would not respond to voicemail, letters and email. I called Just Listed and they said they couldn't tell me anything about another person's account. So I extended my lousy JL contract 3 additional months so I could triple the amount of lousy leads from Just Listed. Just tell me where to get in line to go class action against these scam artists.
Diana
Lake Forest,#11Consumer Comment
Thu, June 15, 2006
I reported here last year and really want to be part of any lawsuit that is being created... Let's do it... They just can't take thousands of dollars and nothing happens... CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Bill
New Smyrna Beach,#12Consumer Comment
Wed, May 31, 2006
Here are a list of HouseValues phone numbers and the Better Business Bureau and Attorney General websites. They may help you resolve your problems with HouseValues. HouseValues Phone Numbers Mark Powell Chairman & Founder 1-866-224-9425 Ian Morris Chief Executive Officer 1-866-224-9425 Clayton Lewis President and Chief Operating Officer 1-866-224-9425 John Zdanowski Chief Financial Officer 1-866-224-9425 Tom Romary Chief Marketing Officer 1-866-224-9425 Jacqueline L. Davidson Vice President of Finance 1-866-224-9425 Ken Hansen Vice President of Sales 1-866-224-9425 Scott Smith Vice President of Customer Success 1-866-224-9425 Nikesh Parekh Vice President of Product Strategy 1-866-224-9425 Washington Attorney General is Rob McKenna atg.wa.gov Better Business Bureau website is thebbb.org
Bill
New Smyrna Beach,#13Consumer Suggestion
Tue, May 30, 2006
If you feel strongly that you have been scammed by housevalues then REPORT THEM! REPORT THEM IN BIG NUMBERS! DEMAND A FULL REFUND! Here is the Better Business Bureau website: http://www.thebbb.org/complaintsearch.html
Bill
Chicago,#14Consumer Comment
Sun, April 02, 2006
I've subscribed to House Values dince 05/01/05 and am pleased with the results to date. My subscription costs about $960/mo for 10 leads. I've received over 400 leads to date, taken one listing, am about to take a second, and picked up a buyer that's still looking. Do the math. I've taken leads from other pay per lead services, only to find that the same lead was assigned to dozens of Realtors. I've found no evidence of this with House Values. They host free seminars twice a year that allow me to expand my referral network and provide me with a coach that will talks to me each week (30-60 min) for no cost. They have developed a Realtor-friendly client manager database that even people not subscribed to House Values can buy and use. Let's face realty. THE INTERNET IS THE FUTURE OF REAL ESTATE. The real scam are all the people that take a piece of my business: the Broker-owners, the listings services, the Real Estate boards. the old school Real Estate practice is set up to make money off my efforts. Who dosn't want companies like House Values? The Fat Cats. Tracy, quit being a part timer and get a clue.
Jack
Gilbert,#15Consumer Suggestion
Sat, March 25, 2006
Tom - Highlands Ranch, Colorado Who is the company that provides this kind of service and does it well, as you referred to in your email post about Housevalues?
Jack
Gilbert,#16Consumer Suggestion
Sat, March 25, 2006
Tom - Highlands Ranch, Colorado Who is the company that provides this kind of service and does it well, as you referred to in your email post about Housevalues?
Jack
Gilbert,#17Consumer Suggestion
Sat, March 25, 2006
Tom - Highlands Ranch, Colorado Who is the company that provides this kind of service and does it well, as you referred to in your email post about Housevalues?
Tom
Highlands Ranch,#18Consumer Suggestion
Fri, March 17, 2006
I personally know one the top marketing consultants for House Values and he basically said it was policy to deceive people into their agreements and once they had their ccard info they were done with the sale. They then go on to the next subject and when complaints come in they ae mandated to flip them over to a customer service person who has no authority and no intention of helping you out. My advice is cancel your ccard and say it was stolen (the hassle is worth more than paying these guy's one more cent) On the lighter side I came across an amazing reputable company that actually delivers what they promise and then some. CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Klaudine
Glendale,#19Consumer Suggestion
Sun, March 12, 2006
So how can we get together? Do you huiys know that in the HV contract it says that if one files a lawsuit against them and loses, we the victims will pay for thei attorney's fee. What a scam! But do not worry, all contracts has an out. We just have to find a lawyer with a principle. So again my question is where is this class action lawsuit? Realtors who have been victimized, step up for the future victims of this (I call them) gang of crooks! search the web for forums for realty agents talk now CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Sal
RC,#20Consumer Comment
Thu, March 02, 2006
I have been very aware of the deceptive practices of this company. I am in the real estate business myself. To the Person in West Sacramento: Professional Realtors are just that -- Professional. They must abide by laws and contracts or jeopardize their license. I have seen contracts from housevalues.com. It is not a matter of needing an attorney to review the contract before signing up. It is a matter of housevalues.com not breaching the contracts that are in place. If you have had the misfortune of dealing with a dimwit in real estate transactions, I suggest that you make sure next time that the person is a member of the National Assn. of Realtors. Also, check with the state Dept. of Real Estate (DRE) to make sure the person has a valid license. And please, blame the scam artists and not the honest and ethical victims!
Larry
West Sacramento,#21Consumer Comment
Mon, February 27, 2006
I read your above complaints and then looked at the housevalues.com website. Housevalues.com advertises that I can find out the value of my house from their website, but that is just so much BS. The website clearly indicates that the only way I am going to get an answer is to wait for a response from a local real estate agent. If I wanted to talk to a real estate agent, I could pick one out of the telephone book or find one at the local homeless shelter. The only reason why I would go online is to avoid having to fart around with some forked-tongue real estate agent just to get an answer to my question. Since housevalues.com cannot deliver on their implied promise of an online answer, they have clearly deceived me. Now why would all you whining real estate agents expect a genuine lead from a site that cannot deliver what it claims? When the site does not deliver on its promise, why would you be surprised to get leads from Chuck Roast at 555-1212? You signed up for the lead service to profit from the housevalues.com scam and ended up being scammed yourselves. There really is no honor among theives, is there? Just how competent a real estate agent can you be if you do not understand the terms of your agreements and fail to consult an attorney before getting into a deal with a con artist? I definitely do not want some dimwit real estate agent handling any of my transactions.
Baine
Friendswood,#22Consumer Comment
Mon, February 27, 2006
I am in on any Class Action, please inform me of such. I was out after 3.5 months with nothing working towards paying for itself as promised by salemanager that came to my office for sales meeting. I to never recieved any credits promised by getting other to subscribe. I have many other things to say... but others have said it all.
John
Norcross,#23Consumer Comment
Fri, February 24, 2006
I would be interested in putting these folks out the real estate industry.
Scott
Sunnyvale,#24Consumer Comment
Mon, January 23, 2006
Anyone attempting to put together a class action suit, I want in.. I am SOOOOO tired of their collection company calling me... I want to finish these butt-heads NOW.
Scott
Sunnyvale,#25Consumer Comment
Mon, January 23, 2006
Anyone attempting to put together a class action suit, I want in.. I am SOOOOO tired of their collection company calling me... I want to finish these butt-heads NOW.
Scott
Sunnyvale,#26Consumer Comment
Mon, January 23, 2006
Anyone attempting to put together a class action suit, I want in.. I am SOOOOO tired of their collection company calling me... I want to finish these butt-heads NOW.
Scott
Sunnyvale,#27Consumer Comment
Mon, January 23, 2006
Anyone attempting to put together a class action suit, I want in.. I am SOOOOO tired of their collection company calling me... I want to finish these butt-heads NOW.
Anthony
Oak Hill,#28Consumer Comment
Thu, January 19, 2006
I've been paying $600 per month for 6 leads per month. I responded immediately to all requests, I delivered hard copies to people's door and did everything HouseValues told me to do - including get my own additional leads if you can believe that one. In the six months I've been with HouseValues, NOT EVER has a SINGLE contact returned a call or email! Needless to say, I've gotten less than zero out of this program for the $7000 I'll have to put into it. Thats because the leads are total garbage and they probably never even got the CMAs I put together. Many have bogus emails and phone numbers. At first, I was concerned and tried to work through these challanges with my account rep, but when I told them I'd had enough and needed to do something to avoid going broke, I got switched to a loser rep who does not call back. Ever listen-in on a live mastermind call? Ever try to make a comment at the end? I've NEVER gotten through because my guess is the whole thing is rigged with HV people posing as clients making phoney comments and questions. If anyone finds a lawyer for a class action, please contact me and you bet I'm in.
Ben
Pleasanton,#29UPDATE Employee
Tue, January 10, 2006
Dear Friends who have been burned by Housevalues - I fully AGREE with all your complaints and I have seen enough similarity in our stories to call on a law suit that will put a complete stop to such "rip-Off' practices as demonstrated by housevalues.com! Can we all agree to form a group, perhaps a yahoo group - I can facilitate this if I can have your complete cooperation and email ID's along with your names. I think its about time we get fair representation and help others from becoming a statistic! I am out of $8,000 on leads I will not be able to revive! Do they care? why ofcourse NOT! They have our money. I would like to take this to the highest level and perhaps get TV exposure on all local news stations with such - anyone with me on this? Do respond and lets stop this. Thanks Victim!
Peter
Petaluma,#30Consumer Comment
Fri, December 09, 2005
I agree with all that has been said. I am out almost 6K with NOTHING to show. They are also trying to get more money out of me. I am willing to work with anyone here to take action against them!
Susan
Everett,#31Consumer Comment
Thu, September 29, 2005
I agree House Values is not what they claim, most leads are looking at refinance or trying to find out what the neighbors house sold for, they never expect a Realtor to be involved. They charge outrageous amounts of money for nothing. If you are contemplating their service don't do it you will be locked in for a year and spend way too much money. If a class action suit is put together I'm in.
Don
Avondale,#32Consumer Comment
Fri, September 23, 2005
Folks, I posted this a while ago and I will do it again because I am disgusted with how HouseValues and other lead generation services work. The wife of a good friend of mine actually worked in the HouseValues sales area. She had to quit because of all the unethical things they told her to do to "MAKE THE SALE". During a training session she decided she had enough when she was told it was ok to outright LIE to make the sale. She could no longer handle trying to sell people on something that she knew wasn't going to be delivered. They actually moved her to the cancellation department. That was not good either because now she had to deal with the same people she lied to who wanted to cancel and could not due to the clause in their contract for cancellation. SHE QUIT !!! She didn't actually tell me this, her husband did. I agreed to protect the identity so don't ask me who this was. Folks, there is a reason they want you to sign up for a year, if you pressure them they will do 6 months. If you ask them for 1 month they will curl up and tell you that isn't long enough for the system to work, RIGHT! FOR THEM!!! They know it is a scam and if they can get your money for 6-12 months they will have plenty of time to get the next sucker for the next 6-12 months. After all, we know how many hungry new agents are out there on a revolving door basis. HouseValues simply preys on these people to say in business.
John
Corona,#33Consumer Comment
Sun, September 18, 2005
Glad I read this since my wife is being contacted by them for leads and was considering it since she is a new Agent. I'm confused though, cant this be disputed with your credit card company?
Michael
Big Bear Lake,#34Consumer Comment
Tue, September 13, 2005
I am responding to a complaint written by Tracy K. of Los Angeles. She said to contact her through this system. I don't see how that will work. I have been ripped off by House Values and agree with everything I have read in these complaints. I paid them for three months and did not get one good lead. When I called them about it they said this is a long term plan so just keep paying. I canceled the service and now they want to sue me for more money even though they did not live up to there agreement.
Diana
Lake Forest,#35Consumer Comment
Sat, September 10, 2005
I signed up for Housevalues in February and get 20 leads per month. We own our Real Estate firm and had 3 other agents sign up as well. They NEVER gave us our $300.00 credit for referring other agents... After several dozen emails we still haven't been credited after 6 months. That's not the real deal... We threatened them with lawsuits etc and have all the documentation as to why this is such a rippoff, suggestions and all 4 of us have been trying to cancel. My husband, CEO of our company even renegotiated the contract 3 months ago to a 6 month contract with full cancellation and a 40% discount to shut us up... now they won't honor it and continue to threaten us... The leads are so bad that we haven't sold NOT 1 LEAD out of over 150 leads between 4 people... INSANITY... They have us by the credit card and won't let go... WE all want to go to 20/20 and anywhere else to expose them... we want to contact ALL agents to get them informed and it's not about the money... We are tired of being harrassed, lied to, manipulated and sold a bill of goods... I find it interesting that THEY are so steadfast with their CONTRACT and yet they have covered all their loopholes of the fact that their leads are always falling short of being an actual lead... This makes me so sick I can't stand it... Please let me know if anyone out there knows of how we can jump on board... Diana Matteson
Rebecca
Yucaipa,#36Consumer Suggestion
Wed, June 29, 2005
I have complained about the same thing with HouseValues, I hired an attorney who has hold of them and will not let go. He is very vicious. I finally got them to stop jacking up my credit card and now am trying to get rid of them all together. My attorney is willing to put us in touch with a class action attorney. Please email me at [email protected] and let me know if you are interested.