- Report: #746117
Complaint Review: HSBC Orchard Bank - Las Vegas Nevada
Reported By:
JerseyChic -
Marlton, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HSBC Orchard Bank
Las Vegas, Nevada, United States of America
Phone:
1-503-293-4037
Web:
www.orchardbank.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
HSBC Orchard Bank They are a JOKE Las Vegas, Nevada
I have been slowly rebuilding my credit back up, and my mortgage company said i should look into opening a secured credit card. So i spent a month looking at companies. Capital One and Orchard Bank had the best deal. I opened Capital One Secured card first. Five months went by no problems and my score went up. I decided to get another one. I opened an Orchard Bank card. It took forever to get here. I was happy when i saw it, I needed to get work done on my car, and it came at the perfect time.
Now the bad part.
I opened the card Monday afternoon and by Monday evening they closed my account. When i called customer service they couldnt give me an answer and told me if i wanted to reopen a new card that they would have to rerun my credit. I said to the lady on the other end, I thought this was a card to build my credit not destory it? she didnt say anything. When i asked to speak to a manager or a supervisor she told me there was no one. So i asked her how was I going to pay back what i used on the card, she started to tell me they charged two fees for closing a card with a balance and I flipped out. Then she said I can go on the site and pay the balance. I couldnt believe what she just told me. I have to pay for something they screwed up. Her name was Sarah M. from the las vegas office. I laughed because she wouldnt give me her last name or a id number. I told her i was taking the company to court. and she hung up.
Stay away from HSBC ORCHARD BANK!!!!
If anyone is thinking of starting a lawsuit, IM TOTALLY IN!!
Now the bad part.
I opened the card Monday afternoon and by Monday evening they closed my account. When i called customer service they couldnt give me an answer and told me if i wanted to reopen a new card that they would have to rerun my credit. I said to the lady on the other end, I thought this was a card to build my credit not destory it? she didnt say anything. When i asked to speak to a manager or a supervisor she told me there was no one. So i asked her how was I going to pay back what i used on the card, she started to tell me they charged two fees for closing a card with a balance and I flipped out. Then she said I can go on the site and pay the balance. I couldnt believe what she just told me. I have to pay for something they screwed up. Her name was Sarah M. from the las vegas office. I laughed because she wouldnt give me her last name or a id number. I told her i was taking the company to court. and she hung up.
Stay away from HSBC ORCHARD BANK!!!!
If anyone is thinking of starting a lawsuit, IM TOTALLY IN!!
2 Updates & Rebuttals
mr rik
miami,Florida,
USA
Don't
#2Consumer Comment
Thu, August 04, 2011
pay em SQUAT!
THEY SUCK.
Jim
Orlando,Florida,
USA
Why Don't You?
#3Consumer Comment
Wed, August 03, 2011
If you think you have so much of a case, then why don't YOU sue them?
Why is it the vast majority of complaints against lenders is from sub-prime whiners who have a DEMONSTRATED TRACK RECORD of not paying their bills? Just a thought!
