Complaint Review: Huggins Financial Group - Cumming Georgia

The devil is in the details. I am an experienced licensed agaent representing different companies.

I attended a webinar sponsored by Huggins Financial Group and that was what initially ceiled my fate for a nightmare that lasted 2 weeks.

We will go right to the "Heart of the Matter."

The compensaion plan was explained very carefully. This is a good thing. Right? I was informed I would receive 40% of the premium sold. Normally, it would be 60% but because I didn't wish to pay $28.00 per lead my commission would be reduced.

Here is where you need to realize the Devil is in the Detail. First, I was advised that the average premium per aplication is $1200. I can report after selling 4 applications the amount of premium is 50% of that amount. Further, I was told I would receive 40% of premium. Not true. You receive 40% of target premium which is 10-40% less. Finally,  I was instructed that I had an option to send my applications direct to the insurance provider. This was fine except no training was provided so that unnecessary delays occurred in the application process. I should have been advised of this potential issue and applications would have been mailed direct to the agency.

I had amazing success and after 2 weeks of driving to/from appointments, making presentations, writing applications and incurring an inordinate amount of mail expense, I made a grand total of $0.00. Not too good. Four applications were sold and 12 apointments out of a total of 14 leads were made. The leads were vetted by the Insurance Carrier.

From a client perspective, their selling model is misleading and indeed full of chicannery.

First, the watch word for their approach to selling Mortgage Insurance is FLEXIBILITY. The answer to every question is "FLEXIBILIY." they say, "The customer is always in control."

I am here to report that the customer has no flexibility and is never in control. That is an illusion or maybe closer to pure delusion. Yes, the cost is 30% less when compared to any other options from even other companies but they are comparing their cost to the most expensive policy type of insurance on the market and one that few if any people would use for mortgage insurance.

They sal that the client has the ability to take full, one half or no return of premium. That seems fair. The issue is that the first two are quite expensive as the rates are based on a permanent policy that builds cash value (not a good idea for mortgage insurance unless there are no client casflow issues). The problem with the no return of premium offer is that they say, the client can continue to pay premiums and have the policy for life. Yes, the agency finally admitted this is not true because no resonable amount of premium could possibly keep this policy going. The client would be 30 years older with no affordable insurance.

As for the other options, there are much lower price options that would be far more cost effective than what they are presenting to the market.

Finally, their management style is one of arrogance. Flexibility and Control are shouted from the highest mountain tops. Keep it simple and just follow the script word for word is their answers to all questions.

It takes a woman. when my wife heard my so-called trainer hollering on the phone after the call ended she said, "Who was that?" When I told her it was my trainer, Jamie Davis, she said, "Walk away." I should have listened.

Much more could be related about this agency but I would hope you have the idea,

When you hear the name, "Huggins Financial Group" run baby run.

It is not Caveat Emptor, Buyer Beware. It is Caveat Emptor, Buyer and potential client beware.

If this comment helps just one person not to make my  mistake, it all would have been worth it.