Dana
Attica,#2Author of original report
Fri, May 11, 2007
I am aware that they think I am a bandwidth hog. I would not have posted my comment without reading their FAP FAQ. Their conclusion that I am a bandwidth hog' is highly inaccurate. They came to this conclusion even though I was not online for several days, used exactly ZERO bandwidth during that time as my computers were turned off and I was out of town. When I signed up with their service I explained that I do use bandwidth and why. They never mentioned to me that I would be penalized for using it. There was NO mention of their FAP during ANY of the conversations. If you know anything about CG animation then you know that a 60-second scene can be several hundred MB in size. Not only that, if you've ever taken any online courses I'm sure you're aware those exams and other necessary resources require bandwidth. On more than one occasion I've been greatly inconvenienced by my ISP killing my bandwidth during an exam. All in all, I would never -NEVER- have paid the $500 for the satellite dish and system, the $100 for the pole, the $75.00 for the set up and the $70 a month for their service had I known that I would be punished for expecting my BROADBAND connection to provide me with BROADBAND service. If you need BROADBAND service for little more than checking your email then Hughes.Net is your ISP. If however you expect to be able to view online video streaming, spend hours doing research, downloading research data and uploading files then Hughes.Net is the WRONG ISP for you.
Jay
Newport,#3Consumer Comment
Fri, May 11, 2007
Dana, I did some checking on the net and I think a simple explanation has been found. Hughes.net decided that you went over their limit. In other words, you downloaded to much to soon and they consider you to be a bandwidth hog. As far as I am concerned, that is a lousy way to treat customers! One Hughes.net customer complaint that I read dealt with the fact that when he would take a nape, the fact that the computer was still on and connected to the net was counted towards this "Magical Formula" that they do not want you to know about and customer service can't explain! I hope this helps!