- Report: #575944
Complaint Review: Husky Power Washer - Home Depot - Salisbury Maryland
Reported By:
Jan -
Salisbury, Maryland, United States of America
Submitted:
Updated:
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Author Not Confirmed
Why?
Husky Power Washer - Home Depot
N Salisbury Blvd Salisbury, 21801 Maryland, United States of America
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Husky Power Washer - Home Depot Husky Power Washer - Home Depot Salisbury, Maryland
First I had a 1400 that broke after 4 uses, plastic part inside the manifold cracked.
After fighting with FNA (their warranty group) for months, I took it back to Home Depot in pieces, they traded up for a 1600, which also broke after 4-5 uses, again different plastic part inside manifold broke rendering it useless. Again it took a month to get the part I needed, under warranty.
Cheap inferior parts are used, this product is a waste of money.
On a funny note, when I was house hunting, looking at a vacant home, the home owner left his husky power washer behind... that should have been my first clue.
3 Updates & Rebuttals
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Warranteed Parts Good
#2UPDATE Employee
Tue, May 18, 2010
I am a Customer Service Representative at the Husky Power Washer Company. Please accept my apology for the issues you experienced with a part for your H1600 power washer.
Please contact us at 888-550-1606 or [email protected]. Reference this posting when you make contact and we will resolve this issue to your full satisfaction.
Thank you,
Husky Customer Service Team
Customer Service Manager
Elk Grove Village,Illinois,
U.S.A.
Concerning Your H1600 Pressure Washer.
#3UPDATE Employee
Wed, March 24, 2010
Greetings Valued Customer,
I am a Customer Service Representative at the Husky Power Washer Company.
Please accept my apology for the issue you experienced with your H 1600 pressure washer.
Please contact us at 888.550.1606 or [email protected] or at www.huskypowerwasher.com.
Please reference posting # NE03241002.
When you make contact and we will resolve this issue to your full satisfaction.
Thank you.
Husky Customer Care Team.
Jan
Salisbury,Maryland,
United States of America
Same Parts
#4Author of original report
Mon, March 01, 2010
I failed to mention - The reason the 1400 AND 1600 broke is because they have the same manifold part, therefore you are going to have the same problem.
