Layla
Los Angeles,#2UPDATE Employee
Thu, August 19, 2004
The website describes how to cancel via email, phone, fax, or website. Cancellation confirmation e-mails are automatically sent upon canceling an order or the account as a whole. The cancellation confirmation e-mails are sent to the customer's e-mail address that was provided by the customer when submitting the original order. If the customer has more than one product, the customer must cancel all the products, along with the free enrollment for each. If a customer is not satisfied with the representative's response to his or her call, he/she may ask to be transferred to the supervisor to better assist the customer's needs. Please feel free to contact me if you (the customer) is having any problems with your account, or just need information on our policies.