Sarah
Lake Worth,#2UPDATE Employee
Tue, December 22, 2009
When Student created his account on the iFriends service, he visited both free areas and premium fee-based areas. The charges for the fee-based areas were prominently disclosed in advance when Student deliberately chose to access these areas.
Student contacted our Customer Care department and requested that the account be cancelled and the charges be refunded. All charges have been refunded and the account has been cancelled, as he requested. If he has any further questions, we invite him to contact us at 00-800-4374-3637, a toll-free call from the UK.