I was really hoping I wouldn't find myself here, among
the victims of IBC. I don't even know who to be mad at. Not the tellers or customer
service reps, they are not to blame. I have talked to many of them over the
last three months. They have been well trained
and well versed on what to say
when we, the upset customers, call to get help with these mystery charges. I
just noticed on the news that another large banking institution has been
singled out for the same thing, manipulating customer's transactions to gain
revenue for their bank. I would like to see IBC on the news for their sticky
fingers too.
I could write a book on excuses IBC uses when I call to
complain. Maybe they have it out for those of us with the FREE checking
accounts. I rarely write a check because of the time line uncertainties that
can arise, and now I'm going to retire
my debit card too, as it is no longer a convenience, rather, it is now another
trap. I really liked being able to pay my bills on-line. Oh well. I'm going
back to the faithful grocery store money orders. I thought I could get a handle
on my account by simply withdrawing my money each month at the bank as I was
advised by one cust serv rep.
SO, the first of the month the automated phone system
again says my money is available. Great! I also noticed that less than half of
last months fictitious overdraft fees were returned. Was it my persistent
calling and pleading or maybe because the BBB is now involved. I walked into
the
I noticed this morning that they got me again. I had over
$60 in the bank. How could they charge me a fee for that $20 debit card
transaction for gasoline? I know others would have bailed by now, but there is
so much NSF activity on my account, from July '09 to now, that I probably can't
get another checking account/debit card. This is my Social Security check that
is direct deposited. Are any banks trustworthy at this time with all the finical
bail outs and lack of? I wonder how the government is going to react when the
reports of SS monies and the stimuli being sucked out of checking accounts.
I know it is a software program loaded into these banking
institutions systems searching out any way possible to charge more fees. I
learned about it on a recent TV documentary. "Now I need to call the bank again."
Ronny g
North hollywood,#2
Tue, September 15, 2009
Information and other reports about how these banks operate by typing in the names of banks (Bank of America, Wachovia etc) in the search on the top right of the screen.
For now I will just advise that since you are aware from the TV shows and news, and your experience what the banks do..burn your debit card. When your direct deposit SS check comes in..cash it and stick the money under your mattress..it will be 1,000,000 times safer (or should I say 38 billlion times safer..that is how much the banks fleeced from it's customers in 2009 from all these fees) then if you leave it in the bank for them to manipulate and take from you all they legally can..until some laws are changed to actually protect us.
That is all.