- Report: #1418496
Complaint Review: Ibotta - Denver Colorado
Reported By:
Christy -
McPherson , Kansas, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Ibotta
Denver, Colorado, United States
Web:
Ibotta.com
Categories:
Business Rating:
(0)
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Ibotta Ibotta Falsely deactivated my account and kept my rebates worth over $200.00 Denver Colorado
I have been using Ibotta for several years. In the past, I always "cashed out" when I had earned $50.00 and received a gift card. This year since it is near the holidays I decided to save up my rebates for this Christmas Season. I had managed to save $202.00 and was in line trying to cash out for a gift card. I had never had a problem before so I just figured I had put in the wrong password and my account was locked. I submitted an email asking if they could unlock my account ( there is no other way to contact them) I received a reply that it would take 48 hours for a representative to contact me so I waited. After 72 hours I received an email stating my account was being deactivated due to violating at least one of the following: Sending invalid receipts. Associating a unique mobile device with more than two Ibotta user accounts. Associating an excessive number of mobile devices with a single user account. I had done no such thing. I started reading other reviews and this seems to be a common thing they do when you get a substantial amount of funds to cash out. I am mad! I spent extra money on products that I may not have bought, spent time uploading receipts and was looking forward to having some extra spending money this Christmas. It was a total waste of my time and the company needs to be ashamed scamming people like this.
